Support Work Jobs
We are looking for an additional support worker with lived experience of self-harm to join our existing team working with people who have attended A&E for self-harm treatment. This role has been developed specifically for people who have lived experience of self-harm. Self-harm can take many forms but for the purposes of this role we mean things which someone has done to themselves with the clear intention of causing harm.
This role is not about sharing personal stories of self-harm, but some exploration of your experiences will be part of the interview and training process. All questions will be provided in advance of the interview and training will be run in a small, closed group. Both the interviews and training will be facilitated by people who have used their self-harm experiences in their working lives.
Duties and responsibilities
1. Support the day to day running of the Lived Experience Service by:
- Offering tailored follow up support to people of all communities and genders who have attended A&E for self-harm treatment including face to face or video chat meetings, researching community support and guidance in finding and using self- help resources based on the principles of mutual experience, empathy and holistic support;
- Where appropriate sharing ideas about ways of achieving goals, drawing on personal experiences and assisting people to decide what they want to achieve based on their circumstances and personal resources;
- Administrative tasks including researching and updating service resources and maintaining accurate client records in line with organisational confidentiality, data protection and safeguarding policies.
- Supporting their own wellbeing by engaging in regular supervision and appropriate training
2. Contribute to the overall running of the organisation through:
- Attending team meetings
- Supporting the development and/or running of organisational resources, events and campaigns relevant to their role
- Having an awareness of the aims of the organisation and adhering to Safeguarding procedures at all times
The client requests no contact from agencies or media sales.
About the role
This role is all about developing a welcoming and supportive support group community for kinship carers wherever they live. Building belonging, resilience and empowerment for support group leaders and kinship carers.
Funded by the Department for Education, our national Peer Support Service is creating a sustainable and life-changing legacy for kinship carers across England.
This is a game-changing service for kinship carers and builds on Kinship’s 10 years’ experience of developing peer support groups, and two years delivering a national service which has set up 145 new groups.
As a Peer Support Officer, you’ll make sure we deliver an exceptional and consistent peer support service for kinship carers.
You’ll set-up and develop new in-person groups in areas of high need, as well as supporting existing groups to thrive, developing a resilient and powerful peer support community.
Purpose of the role
Taking responsibility for the North West of England, you will reach out and work directly in local communities to develop sustainable kinship peer support groups.
You’ll need to think strategically – mapping areas and utilising resources to be effective and efficient in managing your time and building local connections.
Using community engagement techniques like coffee mornings, community events and linking with our training and support service, you’ll build local connections and relationships.
As you develop a group and recruit support group leaders, you’ll provide standardised training and help the group to navigate forming and storming – providing reassurance and support to empower the group.
Once the group is stable, you’ll transition the support group leader/s over to the ‘Hub’ team to build confidence and knowledge to run their group independently. You’ll also support online groups and special interest groups to transition to independence.
You’ll ensure targets are met and that kinship carers receive a good experience.
Key responsibilities include:
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In person (face-to-face) strategic outreach into local and regional communities including setting up and attending local engagement events.
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Set up and develop at least six new sustainable in person peer support groups annually, attending up to six sessions in person (if needed) before transition to self-sufficiency.
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Recruit and retain support group leaders to develop their peer support groups.
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Deliver standardised training to support group leaders (group roles and responsibilities, safeguarding, setting up, running and promoting a group).
Essential requirements include:
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Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
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Significant experience developing peer support communities.
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Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.
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Proven experience of ensuring outcomes and impacts of services are evidenced through high quality data collection.
Key Dates:
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Deadline: 5pm, Monday 10 June 2024
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Interviews: Tuesday 18 June 2024 (in-person, Greater Manchester)
How to apply:
We will ask you for your CV and to respond to the following four questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together and will be marking on the strength of the response to each question. Once this is complete, both will be reviewed together. You will have 250 words per answer.
Questions for application (along with CV):
- Outline why you want to work at Kinship in this role, and how your values align to the Kinship ones? Please include a bit about your experience in this section related to the job description.
- This role needs to develop sustainable peer support groups, whereby sustainable means that the group is able to run by itself and has a strong peer support group leader (who is a kinship carer). Tell us how you would approach this.
- Give one example of a project, service or programme where you have delivered successful community outreach. How did you manage it, what were the targets and what did you achieve?
- When developing peer support groups with people with lived experience, what are the things you need to consider?
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
No one should feel alone when diagnosed with primary bone cancer. The Bone Cancer Research Trust strives to provide a supportive network for all primary bone cancer patients to limit their feelings of isolation and anxiety. Given the rarity of the disease, patients can often go through their entire treatment and recovery without meeting another patient, so external support is vital.
Over the last 4 years, our Support & Information Service has seen significant growth, and developed to become a leading source of support for patients, family members, siblings and friends of patients. Our Support & Information team provide enduring support and ensure that this can be accessed at any point in a primary bone cancer journey and by anyone affected.
Our aim is to increase the reach of the service further, ensuring that all patients diagnosed in the UK have the opportunity to access our Support & Information Service. The Support & Information Officer will play a pivatol role in achieving this through building lasting relationships with both patients and families and healthcare professionals.
They will assist in all aspects of the Bone Cancer Research Trust's Support & Information Service, including the organisation and delivery of virtual support groups, the administration of the Charity's financial grants, the distribution of information resources and the administration of our digital groups. They will also have the opportunity to lead on the delivery of our regional in-person ‘Get-Togethers’, which bring the primary bone cancer community together to gain peer to peer support.The successful candidate will also play an important role in the continuous development of the Service, ensuring that impact is measured and feedback is acted upon.
This role offers an exciting opportunity to make a direct impact on the lives of those affected by primary bone cancer, offering support at time of great uncertainty.
Key Tasks and Responsibilities
1. Client Support
●Carry out initial assessment of client needs to identify and plan the support needed to address issues and prevent any problems from escalating.
●Provide casework level advice on welfare benefits, housing and financial issues as appropriate.
●Facilitate access, signpost and accompany clients to services or activities, in particular those with limited English.
●Assist clients with other related problems or refer to other specialist organisations as appropriate.
●Make follow up calls to provide moral and practical support as appropriate.
●Keep up-to-date with local service provision for appropriate signposting and referrals.
●Maintain professional practice standards and regulatory requirements, including confidentiality, safeguarding and equality.
2. Administration, Monitoring & Evaluation
●Work towards agreed outputs, outcomes and targets.
●Provide written reports on work undertaken and other reports as required.
●Ensure that all work conforms to systems and procedures of Respeito, partner organisations and funders.
●Maintain accurate and up-to-date administration and caseload records, including records of meetings.
●Liaise with therapist and other staff to arrange and coordinate counselling sessions with clients.
●Manage own workload, administration and diary commitments.
●Provide regular reports and updates to the line manager.
●Attend and participate in organisational meetings (e.g. with Board of Trustees) as appropriate.
3. Communications
●Disseminate promotional materials through a range of channels and marketing tools.
●Support the production of organisational reports and promotional materials.
4. Training and development
●Have a commitment to ongoing learning and development.
●Keep up to date with policy and legal frameworks and procedures including:
●data protection and confidentiality,
●safeguarding children and young people and vulnerable adults,
●health and safety,
●equality and diversity,
●domestic abuse.
●Attend and participate in clinical supervision sessions.
●Attend and participate in supervision and team meetings.
●Attend and participate in training opportunities as appropriate to maintain your professional knowledge and skills.
From time to time, the needs of clients may change and the key tasks and responsibilities may need to be reviewed in discussion and agreement with the post holder. The post holder must always comply with the Data Protection, Equality and Diversity, Health and Safety, Confidentiality and Safeguarding Policies of Respeito and partners.
Person Specification
The post holder should have a very good command of Portuguese and English, spoken and written, be committed to making a positive difference to people’s lives, have relevant experience in working with families and individuals with a range of needs, and knowledge of domestic abuse and the needs of those who experience it.
1. Qualifications, Experience and Knowledge
●Educated to degree level or equivalent (A qualification in a relevant field such as Community Development, Social work, Domestic Abuse Advisor’ Law or Psychology is desirable).
●At least two years’ experience of working with disadvantaged individuals and families, paid or voluntary work.
●Experience in developing and delivering client centred services.
●Experience of providing advice on housing and welfare.
●Knowledge of working in partnership with external stakeholders and the third sector.
●Knowledge and understanding of domestic conflict, abuse and/or violence and its impact.
2. Skills and Abilities
●English and Portuguese to a professional level.
●Ability to build positive relationships with the community, families and individuals.
●Effective written and oral communication skills.
●Ability to negotiate positive outcomes for clients.
●Active listening skills.
●A positive, non-judgemental, empathetic and sensitive approach.
●A commitment to strengths-based and trauma-informed ways of working.
●Ability to remain calm under pressure and when dealing with challenging or confrontational behaviour.
●Ability to research, analyse and interpret complex information.
●Good Information Technology and Communication (ITC) skills.
●Good organisational and problem-solving skills.
●Ability to manage time and work independently as well as part of a team.
●Ability and willingness to travel to different locations across London.
●Effective networking and interpersonal skills.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Praxis is a dynamic, award-winning human rights charity. We have 40 years of experience working with migrant communities in London. Our immigration advice service offers support to more than 2,000 people each year. Praxis provides a safe space and support through immigration advice and support to access services such as housing and health. We run peer support groups that build social networks and confidence. Together with people with lived experience, Praxis campaigns for a compassionate and humane immigration system where no one is discriminated against based on their immigration status, race, or class.
To support our continued growth, we are looking for a Fundraising Support Officer to join our growing Fundraising team to help increase income generation. This is an exciting time to join the organisation as we look to build a future of excellent frontline services and influential lived experience led campaigning.
You will play an integral role in the fundraising team in an ambitious organisation with exciting opportunities for fundraisers to contribute to growth and development.
We are looking for the below skills and experience:
· Working understanding of fundraising processes in charities, including grant funding, budgets and donations.
· Experience working with online payment/donation platforms, extracting and manipulating data.
· Experience of working with Salesforce and Google analytics, or keen willingness to learn.
· Strong communication skills, both written and verbal.
· Strong IT skills, including SharePoint and advanced Excel.
See the Person Specification and Job Description for more detail.
Our Attractive Benefits Package Includes
· A 35-hour working week including flexible working hours (pro rata for part time posts)
· A hybrid work model
· 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays)
· Option to buy up to 3 days annual leave each year.
· 1-day additional birthday leave
· A defined contribution pension scheme
· Our employee assistance programme offers counselling and support for you 24/7.
· A season ticket loan to help you spread the cost of your commute.
We are an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.
Please see our website to find out more about our work.
For further details, please contact Gjori Langeland Head of Fundraising and Communications.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the person specification. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted.
If you would like to speak to someone about any adjustments or have any questions, please contact us and we will be in touch with you to make the necessary arrangements.
We are taking a dynamic approach in recruiting for this role, applications for this role will be processed on a rolling basis.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the person specification. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted.
If you would like to speak to someone about any adjustments or have any questions, please contact us and we will be in touch with you to make the necessary arrangements.
We are taking a dynamic approach in recruiting for this role, applications for this role will be processed on a rolling basis.
When politicians treat migrants with cruelty, we refuse to accept it. We give legal support, demand change, and never give in. Join us.
The client requests no contact from agencies or media sales.
Part time (30 hours per week) permanent post
Based in Reading with hybrid flexible working arrangements
Salary in the range £20,064 to £24,522 per annum (£24,745 to £30,243 full time equivalent)
We have been at the forefront of adoption services for over 60 years, working with local authorities across the country. With our outstanding rating with Ofsted, we work with a high degree of flexibility and innovation and with a range of adopters from all backgrounds and provide a range of Adoption Support services to families to support them on their adoption journey.
We are delighted to have secured funding to set up and establish a robust impact and data collection process and database so that clear outcomes can be measured and collected for the different areas within our adoption support services. This is a new role and the postholder will play a key part in delivering on this work.
Working alongside Adoption Support colleagues, the Database Officer will be responsible for maintaining the accuracy of the database, ensuring data is kept up to date as well as inputting, monitoring and evaluating data and service user details. They will also contribute to the collection of feedback and case studies from service users.
The Database Officer will produce comprehensive and tailored reports using both qualitative and quantitative data, derived from the new monitoring and evaluation system. These evidence-based reports are produced for a variety of audiences and will contribute to evidencing the effectiveness of PACT’s adoption support services.
We are looking for someone with previous experience in an administrative support role, with database and/or data capture administration experience. To succeed in this role, you will be proficient in producing reports from a database with a keen eye for accuracy and detail and have strong data analysis skills with an ability to derive meaningful insights.
If you want to make a real difference and join our inspirational team, please visit our website for more information, how to apply and the full job description, also contact details for an informal discussion about the role.
Closing date: Tuesday, 11th June 2024
Interview date: Thursday, 20th June 2024
We look forward to hearing from you!
Please do not submit your CV, only completed application forms will be accepted. No agencies please.
PACT is a supportive and respectful place where people are passionate about making a positive difference to the lives of women, children and families from many different backgrounds. We continuously look to progress the ways in which we create families and bring people together and encourage applications from people across all communities. We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed.
PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Anyone joining our team is subject to PACT’s Safer Recruitment pre-appointment enquiries. These include the provision of documentation of the right to work in the UK, Disclosure Barring Service (DBS) check, overseas police check where applicable and references covering a minimum 5 year period. All opportunities are based in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Who we are looking for
We are looking for a highly effective person – someone who is passionate about volunteering and looking for an opportunity to work with Islington’s residents and our vibrant and diverse VCFSE sector.
Purpose of the role (and primary function)
We are entering an exciting new phase of development at VAI, and our ambition is to maintain our current volunteering support offer as well as developing new services.
We are seeking a Volunteer Centre Support Officer to:
- Deliver high-quality volunteering brokerage (connect) services to residents and VCFSE organisations.
- Lead on volunteering outreach in the community.
- Provide good practice volunteering support to VCFSE and corporate and public sector organisations.
- Assist with the day to day running of the Volunteer Centre including volunteer management and the continuous development of the service.
- Promote volunteering and assist with marketing of the Volunteer Centre service.
The client requests no contact from agencies or media sales.
About the team
We have been successfully running the first ever national Peer Support Service for kinship carers in England for over two years since January 2022. We have created 145 peer support groups and supported and trained kinship carers to create and lead their groups in a way which meets their needs.
With a new contract from the Department for Education, we’re now entering a new phase of our service with a focus on:
- creating 90 new sustainable peer support groups in areas of most need over 21 months;
- sustaining and developing the current 145 existing groups, and;
- providing support and help to build a sustainable and welcoming community for all peer support groups across England.
About the role
The type of person we’re looking for:
This is a new a role and a new structure for the team. You will need to be a strong, boundaried manager and leader. You will understand the power of building relationship-focussed peer support groups and the importance of in person local community engagement and outreach.
The team you lead will focus on community outreach and relationship building to develop new groups and new support group leaders through to independence. By independence, we mean that the groups will function successfully without a staff member present.
We want groups to feel a sense of community and belonging through all support and services we offer at Kinship, so your team will be the local contact. They are expected to be out and about in communities.
Your team will need to build resilience through in person outreach, support, training and connection to ensure groups are able to function independently before moving to new ‘hub’ team who will provide centralised support and community building.
Your team will also reach out to existing groups (providing a face of the service and a relationship with it), ensuring they have the resources they need and support to sustain their group and then transition to the ‘hub’ team. This will include in person visits.
Purpose of the role:
The role of Programme Lead is to oversee and take accountability for the development and creation of new sustainable kinship peer support groups across England in priority areas as part of a new hub and spoke delivery model. In this context, your team is the ‘spoke’ of the service, delivering local outreach, online groups (where appropriate) and relationship building with kinship carers.
Managing a national team of seven staff (two direct line reports), you will provide firm leadership, ensuring targets and funder SLAs are met consistently and the service is delivered to a high quality. You will provide monthly reports, ensuring delivery is on track and most importantly that kinship carers have an excellent and positive experience.
Key responsibilities include:
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Deliver sustainable peer support groups for kinship carers.
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Ensure policies and systems to deliver new groups and move others to sustainability, are followed and updated with user needs at the heart.
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Champion and innovate the peer support service blueprint.
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Oversee day-to-day operations for service delivery and meet KPIs and SLAs.
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Line manage and supervise two Senior Peer Support Officers.
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As a deputy safeguarding lead at Kinship, you will work closely with other colleagues to identify areas of training for the organisation and identify improvements in delivery or processes.
Essential requirements include:
- Substantial experience in delivering a high-profile national service or programme. This includes overseeing delivery, operational planning, monitoring, budgeting, managing delivery and meeting KPIs.
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Significant experience of leading the development and delivery of peer support and community development services.
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Significant experience of managing volunteer recruitment and retention.
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Significant experience of change management and driving high performance.
Key Dates:
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Deadline: 9am on Monday 10 June 2024
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Interviews: Monday 17 June 2024 (online)
How to apply:
We will ask you for your CV and to respond to five questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together until all the questions have been reviewed and the CV has been reviewed separately. They will be marking on the strength of the response to each question. Once this is complete, both will be reviewed together. You will have 250 words per answer.
Questions for application (along with CV):
- Outline why you want to work at Kinship in this role, and how your values align to the Kinship ones? Please include a bit about your experience in this section.
- This role will oversee a delivery team, who will need to be out in the community setting up and developing sustainable peer support groups lead by kinship carers, across England. Please give one example of how you have previously approached regional and local community outreach across a team. How did you ensure this approach was effective, efficient and strategic?
- This service is a high-profile contract, funded by the Department for Education. Targets and SLAs need to be met while providing impact for kinship carers. Your team targets will be about developing sustainable peer support groups (lead by kinship carers). Please give a previous example of how you’ve delivered and met targets with high quality outputs. Please where possible relate to this job role.
- You’ll be leading a team who has been through a restructure, with new staff starting, and a new hub and spoke model to embed. You will need to work at pace, while providing strong leadership and clarity to the team. How would you approach the first three months, what will you prioritise and what will you need?
- In this role you will be a deputy safeguarding lead at Kinship. Give one example of a safeguarding situation that required your response in a previous role. Explain what your rationale and thought process was. How did you hold appropriate boundaries and progress actions to effectively safeguard vulnerable children and adults?
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
About the team:
Kinship is in the third year of delivering the first national peer support service for kinship carers in England. We have created 145 peer support groups and supported and trained kinship carers to create and lead their groups in a way which meets their needs.
With a new contract from the Department for Education, we’re now entering a new phase of our service with a focus on:
-
creating 90 new sustainable peer support groups in areas of most need over 21 months;
-
sustaining and developing the current 145 existing groups; and
-
providing support and help to build a sustainable and welcoming community for all peer support groups across England.
This role will coordinate the ‘hub’ resources and content with a focus on supporting sustainability and building resilience of peer support groups and their leaders. Specifically, this role will manage an ‘online hub’ for support group leaders and provide an excellent ‘customer experience’ for all support group leaders. You will support the hub innovation.
Together with the Peer Support Hub Lead you’ll take a human centred approach to working with group leaders to develop a central hub of accessible and useful resources and activities (for in person and online). You’ll build good relationships with support group leaders, building in their insight to develop resources and activities that will support them in their role.
You’ll help kinship carers to sustain their groups, working with colleagues across Kinship to promote consistent access to services and activities (training, programmes, information, advice and campaigns), ensuring a joined-up user experience.
About the role:
The role of the Peer Hub Coordinator will provide operational delivery of the Peer Support Hub. With excellent marketing, communication and digital skills this role will work with the Peer Support Hub Lead to develop an ‘in person’ and online peer support community.
In this context, your role supports the centralised ‘hub’ of the service, delivering an exciting programme of training, speakers, toolkits and resources to help peer support group leaders develop, build and sustain their group well. This will be building on and innovating the current Support Group Network.
Your role will support group leaders to feel connected and supported, learn from each other and build a powerful and resilient peer community.
The type of person we're looking for:
Super organised, you are someone who uses their initiative, anticipates challenges and proactively provides seamless solutions.
You’ll be comfortable with using digital technology and tools to build communities and develop resources. You’ll be curious about digital community tools, and you’ll want to work closely with our digital and content team to develop an amazing online experience.
You’ll also be a people person – understanding how building ‘in person’ relationships is key to unlocking community power for kinship carers.
You’ll be the right-hand person to the Peer Support Hub Lead making sure we deliver a really brilliant experience.
Key responsibilities include:
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Operational delivery, innovation and management of a dedicated online and in-person peer support ‘hub’.
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Building direct and positive relationships with support group leaders.
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Roll out mechanisms and tools to support groups to remain sustainable including but not limited to; informal buddy matches, online hub for support group leaders, monthly e-news, monthly speakers, themed specialist training (like setting up a safe Facebook group / promoting your group) and celebration events.
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Facilitation of regional network meetings.
Essential requirements include:
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Experience of developing jargon-free content for different audiences and channels.
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Experience of providing project support, delivering plans on time and evaluating outcomes.
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Experience of stakeholder communications and building relationships with stakeholders (e.g. beneficiaries and partners).
Key Dates:
- Deadline - 12pm on Tuesday 11 June 2024
- Interviews - Wednesday 19 June 2024
How to apply:
We will ask you for your CV and to respond to the following four questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together until the end and will be marking on the strength of the response to each question. You will have max 250 words per answer.
Questions for application (along with CV):
- Why you want to work at Kinship in this role, and how do your values align to the Kinship ones? Please include a bit about your experience in this section related to the job description.
- In this role, you’ll be part of the operational delivery, innovation and management of a dedicated online and in-person peer support ‘hub’. Give one example from your past experience, of where you’ve been part of delivering a similar service. What was your role and what did you achieve?
- You’ll be responsible for managing a content plan for the ‘hub’. How would you approach this and what tools might you use?
- We’re looking for someone who is really organised, shows good initiative and can ensure user experience and co-production are embedded in the design and development of the hub. Can you share one relevant example from your past experience which demonstrates your project management and participation approach?
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about empowering and supporting carers?
This is an exciting opportunity to work for a Queen’s Award winning charity supporting unpaid carers in the London borough of Redbridge. You will give advice and information to carers and work closely with them to develop person centred support plans. You will work within a Community Support Team to deliver peer support groups, wellbeing activities, advice surgeries, outreach and events across the borough.
If you have experience of 1-1 support work and of providing advice and information, particularly around welfare benefits, this could be the perfect role for you. We are looking for someone with an understanding of carers issues and experience of working with people from diverse communities. This is a varied and demanding role requiring good communication and time management skills and a common sense approach to helping others. Your skills and experience will make a positive difference to the lives of carers and their families.
This is a part time 21 hour per week post mainly based in Ilford with some community outreach and home working.
Please read the Job Description/Person Specification before completing the application.
Failure to address the requirements of the Person Specification may result in applications not being shortlisted.
Our mission is to make a positive difference to the lives of unpaid carers in the diverse communities of Redbridge
The client requests no contact from agencies or media sales.
This role is based at our centre a short walk from Clapham Common tube station, in London. We support homeless people from the local area and further afield. Our services are open access, so the people who come to the Ace of Clubs are diverse and from multiple walks of life. Consequently their needs can be complex, so we are looking for a skilled communicator who can support people, many of who live chaotic lifestyles. Our purpose at the Ace of Clubs is to address people’s basic human needs by providing food, clothing, toiletries, and practical support. We help people link up with housing, healthcare, education, and employment. Our Support Workers work to help individuals overcome barriers to achieving wellbeing, whether it be through guidance in the support system, learning new skills or supporting service users to build the confidence and skills to enable them to navigate their life challenges and advocate for themselves. The ultimate aim of our work is to reduce people’s dependence on our service, helping them move toward independence.
As a small team, we work collaboratively and you will have the opportunity to grow, thrive and perform through effective conversations and honest feedback underpinned by trust. We work in an environment that will stretch you both personally and professionally, and all you need is your expertise and natural talent to work with people.
We are committed to safeguarding and promoting the welfare of vulnerable groups and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory enhanced check via the Disclosure and Barring Service.
Interpersonal skills, the ability to communicate clearly, and a commitment to upholding professional boundaries are essential requirements of the role. Employees and volunteers at the Ace of Clubs must also act with honesty, respect, reliability and a non-judgemental approach combined with the ability to deal with challenging behaviour in a non-confrontational manner.
KEY DUTIES
- To participate in the provision of advice and advocacy for service users addressing their needs in the following areas; Housing; Welfare; Health; Education; Employment, (this list is not exhaustive);
- Refer to and liaise with partners and agencies within the statutory and voluntary sector to secure positive outcomes for Centre Users, e.g. referring and signposting guests to accommodation providers, health services and other relevant internal and external support services, as necessary.
- Work in a manner which honours our organisational values and is responsive to the trauma and experiences of homelessness and vulnerable adults.
- Maintain essential records accurately on Charity Log, (ensuring high quality case recordings).
- Ensuring the Centre Manager is kept informed of all safeguarding and risk concerns.
- Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals.
Please provide a covering letter outlining how your skills and experience meet each of the requirements outlined in the attached Job Description.
IMPORTANT - APPLICATIONS WITHOUT A COVERING LETTER THAT ADDRESSES HOW YOUR SKILLS AND EXPERIENCE MEET EACH OF THE REQUIREMENTS OUTLINED IN THE ATTACHED JOB DESCRIPTION WILL NOT BE CONSIDERED.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you have experience working with families and children aged 0-13, a good understanding of the needs of vulnerable families and a relevant vocational or academic qualification?
Welcare is recruiting an experienced Family Support Worker to deliver a broad-based preventative support service for families with children up to the age of 13 in partnership with schools, churches, the local authority and other agencies, in the London boroughs of Bromley and Greenwich.
You will be delivering practical and emotional support to enhance the life chances of children who have experienced domestic abuse and social isolation through one-to-one support and group work programmes. The post requires working with families in person and online remote working. The office base is in Community House, Bromley.
Please submit your CV, a covering letter and complete the short application form. Shortlisted applicants will be required to complete a longer application form prior to a face to face interview.
The client requests no contact from agencies or media sales.
Internally the job title will be Recovery Worker.
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Robin Hood Avenue as a Recovery Worker.
Robin Hood Avenue is a small mental health, supported housing service, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in.
Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
Relevant experience is required and candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent, part-time role requiring the post holder to work 18.5 hours per week.
To apply, please visit our website via the apply button.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About Brightside
Brightside is on a mission to help young people make confident and informed decisions about their future. For over 20 years, we’ve used technology to connect young people facing barriers with inspiring mentors. We deliver online mentoring programmes in collaboration with schools, universities, businesses and charities to provide young people with access to networks, online career information and high-quality mentoring.
Role overview
The Project Support Officer will support our Programmes Team with activity related to project delivery while members of the team are on maternity leave. The postholder will be responsible for completing a variety of project delivery tasks that support the smooth running of our online mentoring. These tasks include administrative support through our online mentoring platform, data entry and data monitoring, training our volunteers to be mentors and inducting young people onto our programmes.
Key responsibilities
- Administrative support for our projects, including:
- Supporting the programmes team to book regular meetings with partners
- Monitoring a centralised support inbox for our partners
- Monitoring a centralised support inbox for our mentors and mentees
- Writing emails and other communications to our project users
- Monitoring and reporting on mentee and mentor engagement on our projects
- Moderating user messages and user profiles
- Conducting safety spot checks on recorded video calls
- Data entry on Salesforce related to our projects and users
- Data entry on project and task progress on our project management system
- Setting up zoom calls for training sessions and managing registrations
- Inviting mentees and mentors to the mentoring platform, monitoring progress, and producing reports for partners
- Delivering mentor training sessions
- Delivering and supporting delivery of mentee induction sessions and other activity for young people (such as assemblies)
- Taking notes during meetings and monitoring actions
- Supporting our quality assurance processes by testing our projects and proofreading our materials
- Other administrative tasks that may be reasonably required
Essential criteria
To be successful in this role, you should:
- Be strongly aligned with our mission
- Embrace Brightside’s values and contribute to a positive staff culture
- Understand the challenges faced by young people in education and careers
- Be competent with Microsoft office, including Outlook, PowerPoint and Excel
- Have excellent organisation and prioritisation skills
- Have excellent time management skills
- Possess excellent communication and presentation skills
- Be motivated to deliver high-quality work
- Have great attention to detail
- Be willing to learn how to use new technologies and tools
Desirable criteria
We are especially interested in candidates who:
- Have experience using Salesforce or other CRM software
- Have experience of project management, or are interested in a career in project management
- Have experience of delivering training to young people
A DBS check at the enhanced level will be required for successful applicants
Salary and benefits
Salary: £24,900 - £27,200 (£14,940 - £16,500 actual based on 22.5 hours a week)
Contract: Fixed term (ending 30 April 2025)
Hours of work: 22.5 hours per week
Holiday allowance: 25 days (pro-rata for part-time staff depending on join date)
Other benefits include: Three additional leave days over Christmas, three days volunteering leave, employer pension contributions, flexible working hours, regular staff socials, a tenancy deposit loan scheme, up to one month ‘work from anywhere’ policy and the option of buying up to five additional days of annual leave
Application instructions
Submit a one-page cover letter, outlining how you meet the essential criteria for the role, and your CV through CharityJob by 9am on Monday 10 June.
Applications without a cover letter will not be considered
Successful applicants will be contacted from the 12 June and invited to complete a short task due on the 16 June.
Interviews will then take place on the week commencing 17 June.
Brightside will be conducting a blind recruitment process where names and gender-identifying features will be removed from the applications before being reviewed by the hiring manager for shortlisting.
The client requests no contact from agencies or media sales.
Location: Sheffield
Discipline: Care and Support
Job type: Permanent
Salary: £11.44 (Plus 10% Waking Nights Enhancement)
Expiry date: 01 Jun 2024 23:59
Are you looking for a meaningful career? Would you like the opportunity to become a dedicated Support Worker, helping individuals with learning disabilities live the best life possible?
We are looking for a Peripatetic Waking Night Support Worker to join our growing team in Sheffield and Derbyshire. Experience is not essential as we will provide you with support and training to become a confident Support Worker. Hft is a charity that supports adults with learning disabilities. We believe in a world where anyone with a learning disability can live within their community with all the choice and support they need to live the best life possible. We are looking for people who are naturally caring and compassionate and align with our values.
You will be expected to attend team meeting and training will be during day to meet company requirements.
What matters most is a positive attitude to life and a desire to support people to live their life with as much independence, choice, dignity and control as possible. You will need to have good listening skills and a practical, caring approach.
Everything you do will enable people to have choices about their own lives, providing flexible services that meet people’s needs, and always looking for the best way of doing things.
What will you be doing?
As a waking night support worker at Hft you’ll be supporting adults with learning disabilities to live the best life possible. In this caring and creative role, everything you do will enable people to have choices about their own lives, creating flexible services that meet people’s needs and always looking for the best way of doing things.
Waking night support workers are required to remain awake throughout the night to support individuals as required.
The role is tailored to the needs of the individual(s) you will be supporting. The tasks can include:
- Assisting with taking medication
- Monitoring people we support due to medical needs, such as seizures
- Provide support during the night when the people you are supporting are awake and are struggling to go back to sleep
- Support with personal care
- Updating files such as finance logs and support plans
- General household tasks, such as cleaning, washing and ironing
- Performing security checks, including fire checks
???????What’s in it for you?
There are a range of benefits and career development opportunities at Hft. We’ll give you a comprehensive induction, full training, and support along the way.
If you do not already have a relevant qualification in Health and Social Care, Hft will fully fund and provide training for you to obtain your Diploma in a Health and Social Care within the first 18 months of your employment.
With Skills for Care accreditation we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible.
We offer
- Annual Leave: 33 days (including 8 days statutory bank holidays)
- Wage incentives: 20% bank holidays’ allowance with an increased rate of 50% for Christmas Day, Boxing Day and New Year’s Day. 10% Overtime allowance for hours worked over 37.5 per week.
- Apprenticeships: Earn whilst gaining a fully funded Level 2 Diploma in Health & Social Care
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- TELUS health: A 24/service, completely confidential counselling and support platform and helpline that is free for all colleagues to use.
- Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
- Retention bonus: £250 every 6 months for the first 2 years of service
- Free life assurance – 3 x your annual salary
- Family friendly policies – term time only contracts, part time, annualised and compressed hours. Generous return to work bonus following maternity leave
This is your opportunity to make a real difference to people's lives. A full UK driving licence is desirable for this role - access to public transport is needed for those without a licence. Full and part time opportunities available. You will need to have flexibility to work shifts, including weekends and bank holidays.
Type of service *–supported living, supporting individuals with learning disabilities.
Location* – Sheffield and Derbyshire
Salary information – £11.44 per hour *
Up to 50% bank holiday allowance**
Sleep ins at the service are £6.44 per hour + 12.07% (holiday pay)
STRICTLY NO AGENCIES PLEASE
??????????????We reserve the right to close this vacancy early should we receive sufficient applications.
Hft's usual terms and conditions apply. Hft is committed to equal opportunities and welcomes applications from all sections of the community. As a Disability Confident Employer, Hft is helping to ensure that disabled people have the same opportunities to fulfil their potential and realise their aspirations that people without disabilities do. Successful applicants will need to undertake an enhanced disclosure check against the Disclosure and Barring Service (DBS). Having a criminal record may not bar you from employment
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