Jobs in Holt
Department: Governance, Compliance, and Risk Team
Location: Remote working, with travel to Head Office in Aldgate, London on ad-hoc basis
Hours of Work: 37.5 hours per week
Contract: Full-time, permanent
Salary: £32,000 – £35,000 per annum
Closing date: 4th June 2024 at 10.00am
Annual Leave: 33 days (plus eight bank holidays)
Benefits:
- Enhanced maternity, paternity, adoption, and shared parental pay
- Family friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS Pension
- Free health cashback plan (Medicash) employee cover plus up to four dependent children)
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- Free confidential employee assistance programme (Health Assured)
- Access to wellbeing app (healthy living tips and Bright TV )
- Flexible working options; including hybrid working, flexible working patterns such as part-time, compressed hours and more*
- Learning and development committed (bespoke training, LinkedIn Learning etc.)
- Employee health and wellbeing committed (menopause friendly, disability confident employer etc.)
Background:
Every three minutes someone in the UK develops dementia; a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
Purpose of the job/About the role
Join Dementia UK as a Governance Officer, where you will provide comprehensive, efficient, and high-quality administrative support for risk, compliance, and governance matters.
As part of the Governance, Compliance and Risk team, you will help ensure a robust governance framework is in place across the Charity. You will support the Head of Governance, Compliance, and Risk in maintaining effective governance processes, policy frameworks, and establishing high levels of corporate governance practices. You will also work under the direction of the Company Secretary on governance matters and administrative support.
Your responsibilities will include attending meetings, ensuring effective record-keeping, and taking accurate minutes when appropriate. This will also involve arranging meetings, collating papers, prioritising diaries, and managing associated tasks.
The ideal candidate will have prior experience in an administrative role, including the administration of formal meetings and minute-taking. You should have excellent written and communication skills, attention to detail and the ability to handle confidential and sensitive information appropriately. Strong organisational and work management skills, along with the ability to prioritise tasks, are essential.
If this sounds like you, join us in making a difference in the lives of those affected by dementia.
Our Culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.
*Please note that any decision on flexible working is based on business needs
This role will be subject to basic DBS check.
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy. This role will require regular travel throughout England.
Closing date: 03 June 2024 at 08.00.
Shortlisting date: 18 and 19 June 2024.
Interviews: 24 and 25 June 2024.
At NCVO we run our consultancy and training services as a social business. We provide cost effective and high-quality support focused on the areas which matter most to charities. Our work generates income and valuable insights to support NCVO in achieving our mission.
Our business is growing. We’re looking for a passionate and innovative team player to help us provide expert impact support to clients across England. You’ll need to be a confident facilitator attuned to the needs of the sector, identifying emerging themes and areas of support.
You will have a versatile style and be comfortable working closely with a wide range of stakeholders. At times you’ll need to influence and negotiate at different levels. This includes with boards, chief executives, and senior managers. You’ll help them improve their work, better demonstrate the difference they make, and plan for the future.
You’ll need high levels of sensitivity and assertiveness and the ability to think on your feet. In return, we hope to offer a flexible, varied and purposeful role that allows you to learn and grow.
You do not necessarily need to be an experienced consultant, but you will need the skills and mindset to adapt quickly to this context. You may have a background in:
- impact planning
- evaluation or research
- strategy development
- programme management.
Whatever your previous experience we don’t expect you to tick every box. We want to support your learning so you can develop in the role.
You will join our interdisciplinary team of consultants helping shape the future and empower charities to thrive. As well as being motivated by creating change for our clients through consultancy, mentoring, and training, you will also need to be energised by hitting targets on utilisation and income.
Equity, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion. We want this to be reflected in the diversity of the people who work for us. We welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience.
If you tell us you’re disabled (according to the Equality Act 2010) and your application meets the minimum criteria for each specification listed in the job description, we’ll interview you for the role. We’ll make reasonable adjustments during each recruitment stage to ensure it’s inclusive and works for you.
Benefits for NCVO employees
- 25 days annual leave for full time staff and pro-rata for part-time staff. After three years, annual holiday increases to 27 days. After five years it increases to 30 days (pro rata for part time staff)
- office closure between 25 December and 1 January inclusive
- the option to purchase or sell up to five more days each year
- five days volunteering leave (pro rata for part-time staff)
- two and a half extra wellbeing days off during the year
- enhanced pay for sick, maternity and adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home or off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities
- the opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme.
We’re located a short walk from London King’s Cross station in a modern, accessible building overlooking Regent’s Canal.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of around 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.
As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.
We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our fundraising team is made up of passionate people dedicated to making BCUK’s mission a reality, so we can prevent even more people from getting Breast Cancer. Fundraising income has grown significantly over the last few years thanks to a talented staff team, and we have an ambitious strategy to grow this income even further.
Working with agencies, including a digital mobilisation agency, The Senior Individual Giving Officer will be responsible for leading growing our individual donor and supporter base and delivering an excellent supporter experience.
You’ll need to be a digital native with experience in building digital-focused approached to supporter acquisition and development.
This is an exciting time for a talented and ambitious fundraiser to build on this growth as BCUK invests significantly in fundraising and particularly in individual giving and legacy fundraising.
We are a national breast cancer charity focussed entirely on breast cancer prevention:
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We fund scientific research into environmental and chemical links to breast cancer
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We educate and raise awareness about the lifestyle and environmental risk factors of breast cancer, empowering people to reduce their risk of developing the disease
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We campaign for policies that protect people’s health and promote the prevention of breast cancer.
We are scaling up our work and our impact so we are building our team with talented, motivated, and ambitious individuals who want to contribute to helping us become the leading voice in breast cancer prevention.
If your goal is to develop your career in fundraising in a rewarding role with plenty of opportunities to make a difference to the lives of many people, then we want to meet you.
About you:
You will be a highly motivated individual with experience of working in a growing charity ideally you’ll bring the following skills -
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Knowledge and experience of leading digital acquisition programs
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Knowledge and experience of email marketing
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Experience of working towards funding and donor engagement targets and tracking progress
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Experience in developing, coordinating and implementing regular giving plans, in-memory giving, and stewardship plans for individual givers and major donors.
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Experience of monitoring and operating within agreed budgets.
What we can offer:
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To be part of a fantastic supportive team.
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Work for an organisation that values a positive and inclusive culture.
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Fully remote working.
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Competitive salary £30,560 - £33,583 PA (depending on experience)
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29.5 Days Annual Leave Plus Bank Holidays.
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Option for full time colleagues to compress hours and work a 9 day fortnight.
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Healthcare cover and employee assistance programme.
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Enhanced Sickness, Maternity and Paternity pay.
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Great supportive culture with generous professional training and development programmes.
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For full details see our benefits guide (Downloadable from our website)
The client requests no contact from agencies or media sales.
Are you looking for a role where your skills can directly benefit families raising disabled or seriously ill children and young people?
We are looking for a Partner Engagement Manager to promote and develop the work of Family Fund and contribute to our profile within the disability sector in Northern Ireland.
The role
As Partner Engagement Manager you will promote and develop the work of Family Fund in its reach to families. You’ll also contribute to its profile within the disability sector in Northern Ireland and with key Government/political stakeholders.
You will proactively work with a wide range of public, private and third sector organisations. Your goal will be to ensure Family Fund’s strategy is understood, and that mutually beneficial relationships are formed. In addition, you will seek out opportunities which allow Family Fund to achieve its key priorities, deliver added value for funders, and secure positive outcomes for our beneficiaries.
You will be acknowledged as a senior Family Fund representative across the disability sector, deputising for the Group CEO, or Directors on committees and at events as required.
Finally, you will build effective partnerships and proactively develop activities with key organisations across public, private and third sectors.
If you join us, you’ll be:
Ensuring that Family Fund’s profile remains high amongst key organisations.
Promoting the support offered by Family Fund to support demand generation, including targeted work in relation to our Equality, Diversity and Inclusion objectives.
Being Family Fund’s key point of contact for all partners and stakeholders in Northern Ireland.
Engage in sector working groups and consortia to help secure improved support for families raising disabled children.
About you
For this role you will need to have experience of presenting to external stakeholders and representing an organisation in a professional capacity. You’ll also need experience of managing budgets and delivering projects.
To be successful in this role you will need to be self-motivated and be able to engage positively with different teams. You must be flexible, adaptable and resilient to work demands and change. This post is home based with regular travel. You must be based in Northern Ireland.
About us
Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.
We are a values based organisation and we aim to show our values in all that we do. Read our staff stories on our website, and see how our staff display our values every day.
We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Employer. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter.
How to apply
When you’re ready to apply, complete the online form on the Family Fund website and submit a CV and a covering letter. Your letter will need to explain what skills and qualities you would bring to the team.
For more information, please read and download the job description which can also be found on our website.
The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a right to work check and employment history verification.
The client requests no contact from agencies or media sales.
About This Job
ACCT UK launched its new name and brand in 2021 and we are now seeking a highly motivated Marketing Manager to continue the delivery of our engagement programme. We are looking for you to bring enthusiasm, personal credibility, discretion and sensitivity in promoting the charity to its beneficiaries and a wide range of stakeholder groups.
As ACCT UK’s Marketing Manager, you will be key to helping the wider community to understand our charity and how it is distinct from the Army Cadets, a youth organisation we are closely linked to.
This is a rewarding and flexible role. The position is a permanent full time post (40 hours per week) which can be either home or office based. The successful applicant will be required to travel occasionally. The full time starting annual salary for this post is £34,190.73.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. We want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their Army Cadet experience. We want to develop the youth leadership and training abilities of adult volunteers in the Army Cadets.
Working alongside our strategic partner, the British Army, we help young people to access cadet activity with the Army Cadets through a range of activities including fundraising, grant making, developing new resources and direct support to the Army Cadets.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and challenge them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small, friendly team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote learning and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our London office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· 20 days annual leave plus Bank Holidays (pro-rata for part time staff).
· Additional privilege leave on set days each year, such as between Christmas and New Year (pro-rata for part time staff).
· An additional five days of volunteering leave (pro-rata for part time staff).
· Access to Care Firsts employee assistance programme.
· Support for qualifications and personal development.
· Reimbursement of the cost of a Railcard subject to eligibility.
· Season ticket loan.
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job specification along with a CV. Your completed application should be sent by 2359 hrs Sunday 23rd June 2024.
Interviews will take place during the week commencing Monday 1st July 2024 in person at our London office. Please note that as a charity dedicated to improving the lives of young people we require staff to undergo a Disclosure and Barring Service check and will follow up references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Knowledge & Information Manager
Salary: £38,000 - £42,000 (35 hours FTE) depending on experience
Hours: Full Time (35 hrs per week)
Place of work: Flexible/Hybrid/Remote with a requirement to attend our offices in Hatfield, Herts, for 4 x All staff days annually.
Join Our Team!
We have an exciting opportunity for an experienced Knowledge and Information Manager to lead our recently expanded Knowledge and Information team. In this role you will have responsibility for leading the development of our highly regarded information and resources, to support, and empower everyone affected by Crohn’s or Colitis. This includes our evidence-based online and printed publications, web content, research summaries and other information, ensuring it is relevant, and accessible to all.
You will be driving new initiatives and developing tactical plans for the team which meet our strategic objectives.
You will be a member of the charity’s Management Development Forum, providing leadership across the organisation and liaising with the Senior Leadership Team and contributing to the leadership, planning and delivery of cross-team projects.
Benefits of Working for Crohn’s & Colitis UK
If you’re successful, you will be joining a dynamic organisation with an amazing culture. We offer competitive that include:
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
About You
You will be skilled in the translation of complex medical and health information into engaging and accessible patient information, and have experience of working with patients and healthcare professionals to develop information resources in line with recognised standards.
You’ll be:-
- Managing the development of Crohn’s & Colitis UK’s repository of evidence about Crohn’s and Colitis.
- Experienced in appraising research and translating this for patients and the public
- Proficient in measuring the effectiveness of a promotion and dissemination and use of information
- Working with both our external and internal stakeholders.
- A skilled multi tasker, able to prioritise and meet deadlines.
- And you’ll have a calm, consistent and flexible approach to work with a commitment to equality, diversity and inclusion.
About Us
We're the UK's leading charity for Crohn's and Colitis.
Right now, an estimated 500,000 people in the UK are living with a lifelong disease that can profoundly affect their quality of life. And, because of the stigma surrounding these conditions, thousands of people are suffering in silence. But we are here to support and champion their cause. We are growing our amazing team to deliver new and ambitious plans, you couldn’t be joining us at a more exciting time!
If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion.
How to Apply
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, please refer to the Recruitment Pack.
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact jthe email stated within our Recruitment Pack
More details on this role and our Recruitment Pack containing the job description and person specification can be found on our website/
Closing Date: Wednesday 5th June 9.00am
Please note, applications will be assessed as and when they are received, and interviews arranged, so we may close the position before the closing date if a suitable candidate is found.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Contract type: 9 Month FTC/Secondment
Location: Remote
The role of Community Stewardship Manager (Sooty Volunteers) will help to improve the lives of blind and partially sighted people by managing relationships with our amazing team of volunteer fundraisers who deliver RNIB's Sooty box programme across the UK.
Sooty has been the face of RNIB's charity collection boxes for over 50 years, collecting more than £13 million in public donations.
You will be responsible for ensuring our volunteer's contribution is a positive and supported experience, creating opportunities for volunteers to engage with other teams across the organisation and maximise fundraising income.
If you have a passion for volunteer engagement, community fundraising, relationship building, and communication, this is a fantastic opportunity to utilise your skills, creativity, and enthusiasm.
What you will need -
The successful person will have experience of volunteer management, ideally working in a fast-paced fundraising team or similar environment, and an interest in learning about creative marketing campaigns and supporter journeys.
You will be a great communicator with the ability to speak to a wide variety of stakeholders to ensure our supporters receive the best stewardship possible. You will also be experienced in motivating people to get involved, quickly building rapport and establishing long lasting relationships.
It's an exciting time to join our Supporter-Led Fundraising team. The Community Stewardship programme has seen significant growth over the last 3 years, and we have ambitious plans to grow further. We're a friendly and dedicated team, who love delivering amazing experiences for our fundraisers.
What We Offer
RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.
For more information on our available benefits, please visit our .
If you are having trouble applying online or would like more information, please contact us on .
If you would like to apply for this great job opportunity, please review the documents linked below, then select "Apply Online" at the bottom of this page and complete our application form, telling us how you meet the Specialist Skills, Knowledge and Experience criteria (Section 1 of the person specification in the Job Description). Guidance for completion can be found on each page of the application form.
We're the Royal National Institute of Blind People (RNIB) and we're here for everyone affected by sight loss. Working for us means working for one of the UK's biggest charities, supporting almost two million people living with sight loss in the UK.
£50k FTE (therefore £30k actual salary based on 3 days per week with time commitments varying across the year).
Grants Director - Performing Arts/Heritage Conservation Trust.
Have you managed grants within Performing Arts or Heritage Conservation?
Are you looking for a part time, 3 days a week (to be defined by postholder), fully remote role?
We are delighted to be partnering with The Leche Trust in the search for an experienced, highly organised Grants Director.
Established in 1950 through the endowment of its founder, Angus Acworth, The Leche Trust is an independent funder dedicated to supporting charities in the performing arts and heritage conservation sectors across the UK. With an annual distribution of approx. £240,000 in small grants, the Trust plays a vital role in nurturing cultural heritage and artistic endeavours. As part of its ongoing commitment to excellence, the Trust is transitioning to become a Charitable Incorporated Organisation in 2024.
As the sole employee of The Leche Trust, the Grants Director will spearhead the Trust's operations and day to day management, providing invaluable support to the Trustees while managing relationships with external stakeholders and funding networks. The successful candidate will play a pivotal role in administering grants, overseeing governance and secretarial duties, managing financial administration, and facilitating effective communication both internally and externally.
Example of responsibilities:
- Manage the grant programme and smaller funds for conservation bursaries and research projects.
- Review and process grant applications, compile final grant recommendations for board review and notify applicants of decisions.
- Oversee grant contracts, payments and ongoing communications with grantees.
- Conduct light touch monitoring of funded projects and share insights with trustees to inform future strategy.
- Prepare meeting agenda and papers in consultation with the Chair of Trustees.
- Record accurate minutes of meetings and manage administrative tasks related to governance.
- Develop annual budgets, monitor expenditure, liase with auditors and investment managers to facilitate financial reporting and management.
- Respond to all enquires as required.
- Maintain the Trusts' online presence, ensuring website is kept up to date.
- Collaborate with other grant-making charities on ad hoc projects.
The Grants Director requires an ability to work independently, self-direct and prioritise.
We're looking for someone who's experienced in grant making process and systems, who also has knowledge of good practice in charity administration and governance. They will require excellent communication skills and have some experience working directly with a board of trustees. We're also looking for someone who has a good understanding of either the UK performing arts sector or the UK heritage conservation sector.
To apply for this role please reply to this avert with an updated version of your CV. In the first instance you will be sent an information pack with more details about the role and recruitment process. The team are on hand to answer any questions you may have, so please get in touch if you'd like a confidential discussion. Deadline for applications COP Friday 7th June 2024.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Prospectus is excited to be working with Cochrane to support the recruitment of a Legal Counsel who will provide legal advice to colleagues across the organisation to enable Cochrane to manage risk and meet its legal and regulatory obligations.
Please note that this is a rolling basis recruitment process and our client reserves the right to close the selections in advance. Therefore, we encourage candidates to submit their applications as soon as possible to avoid disappointment.
The post holder will plan and manage the work of Cochrane’s Legal Team, including the legal workplan and budget. You will line-manage a Legal Officer/Junior Legal Counsel, as well as designing and providing in-house training to colleagues across the organisation. The Legal Counsel will support the team by creating and maintaining legal policies, data protection processes and guidance, and responding to intellectual property-related queries. You will draft, review, and negotiate a range of contracts, including services, collaboration, grants, publishing, and SaaS/technology agreements.
We are looking for a qualified solicitor with significant professional experience working in-house and expertise in contracts, intellectual property, and data protection. You will have exposure to working within the non-profit sector and/or international organisations. The post holder needs to have experience in line managing, mentoring, and delivering training, as well as the ability to provide pragmatic advice to all levels. The successful candidate will have excellent communication and organisational skills and the ability to prioritise and manage an unpredictable workload whilst paying close attention to detail.
As a specialist Recruitment Practice, Prospectus is committed to building inclusive and diverse organisations and we welcome applications from all sections of the community.
In order to apply, please submit your up-to-date CV. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.
Supporter Care Officer
Join an award-winning team and make a life-saving difference to people and animals.
Working as part of the Development team, this new role will play an integral part in driving fundraising efforts and therefore accelerating the transition from using animals to using human-specific technologies in medical research.
Job Purpose
• Provide first-class supporter care to supporters
• Steward the charity’s cohort of community fundraising ambassadors and challenge event participants
• Efficiently and effectively maintain the donor database
• Promote best practice in data processes
Deliverables
Provide first-class supporter care to supporters
• Be the first point of contact for supporter enquiries and comments across all communications channels, including social media, and provide an exceptional supporter care service
• Ensure that all supporter communications are responded to, and gifts are thanked, within agreed internal service level agreements and according to policies and procedures
• Draft and maintain a suite of approved on-brand standard supporter care responses
• Maintain an up-to-date library of standard operating procedures for supporter care processes
Efficiently and effectively maintain the donor database
• Ensure a complete, accurate, and timely record of all donor, supporter and advocate communication and gift activity in the donor and advocacy CRM databases
• Liaise with the Finance team to ensure gifts are appropriately coded and any issues related to gifts are promptly addressed
• Process cheque, card, cash and CAF donations received through offline channels
• Ensure Gift Aid is claimed and validated against Gift Aid declarations
• Proactively ensure the integrity of the CRM is maintained to a suitably high standard
• Work with colleagues to understand their requirements and perform the selection and segmentation of data for appeals, communications and reporting
• Work with colleagues to continually improve the quality, accuracy, and usability of the donor and advocacy databases
Provide assistance to the Development team
• Assist with the production of the quarterly supporter newsletter; making data selections, writing/proofing copy, and liaising with suppliers
• Steward the charity’s cohort of community fundraising ambassadors and challenge event participants, supporting them to achieve their fundraising targets
• Contribute to the development and implementation of the fundraising and marketing strategies, and the development of new products and campaigns
• Carry out any other duties as may be reasonably required
Download Job Pack for full role description
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
REF-214 227
About INTRAC
INTRAC exists to promote positive social change. We do this by strengthening the wider ecosystems of civil society support and also by supporting civil society organisations themselves. So that these organisations are better able to develop, engage with others, and do what they want to do, better. We are a group of ethical and values-driven practitioners with expertise in civil society strengthening. Through our staff and global network we provide consultancy services, training and practical resources to support civil society actors in different ways.
We are particularly focused on organisational change and strengthening and providing support to strategy development, evidencing impact, and capturing, and responding to, learning. We work with organisations, movements and networks, and to strengthen the enabling environment for civil society. Our ambitious new strategy focuses on strengthening civil society ecosystems, rooted in local culture, methods, practices and knowledge bases, and connected to global learning and debate to enable further sense-making and collective action to change how civil society is supported.
About the role
As Senior Consultant – Organisational Development you will play a central role in the design and delivery of INTRAC’s Organisational Development (OD) offer as a core member of INTRAC’s OD Team. This includes contributing to a portfolio of OD consultancy, research and training assignments, either in a lead role, or as part of small or multi-disciplinary team with INTRAC network members, staff and partners, building on your expertise. You’ll be responsible for providing a mixture of content expertise, quality assurance and job management as well as designing and delivering training and facilitation sessions – often online, with participants from a range of contexts. You’ll help us build a global network of consultants, nurturing existing and new relationships, developing partnerships and securing resources.
In return we offer a competitive package and a chance to work in an established and well-regarded not-for-profit, focused on transforming and strengthening the ecosystem of civil society support, the way we do consultancy work, and wider systems change. You will also have the opportunity to learn from INTRAC’s wider research, training and consultancy work, delivered by specialists in this field from around the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Key Responsibilities:
- Provide high quality information and support in an empathetic and professional manner.
- Conduct a holistic needs assessments for each service user according to their individual circumstances
- Working with each service user to establish the most appropriate sources of support, and agree an action/support plan with them
- Provide a face to face service when there is an over-riding need to do so by visiting service users
- Collaborate with other agencies/service providers who can offer additional support options
- Liaise with partners, ensuring that agreed actions are followed up
- Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
- Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
- Contribute constructively to the development of the Service Provision team and function, for the benefit of service users.
- Work constructively and collaboratively to solve problems with the support of colleagues.
Person Specification:
Essential
- Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
- Knowledge and insight into state benefits and complementary support services (whether national / local / statutory agencies.
- Excellent communication skills, being able to establish rapport and build trust quickly.
- The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
- Knowledge of data protection principles and how to apply them.
- Knowledge or experience of safeguarding best practice.
- Knowledge and insight into complementary support services (whether national / local / statutory agencies).
- Excellent IT software skills and aptitude to adapt to new systems and processes.
- Flexible, resilient and solution focussed working with sensitivity and integrity.
- Collaborative, constructive, and solution-focussed
- Ability to work flexibly, depending on the needs of the team and of service users.
Desirable
- Farming background or knowledge of the farming community environment.
- Experience providing support remotely.
- Relevant qualifications in health and social care
Other
Use of own car, ability to travel to support service users / attend meetings.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
The client requests no contact from agencies or media sales.
Corporate Partnerships Manager
Home based, remote working
£36,000 - £39,000 pa plus excellent benefits
35 hours per week
The Corporate Partnerships Manager for our Fundraising team will focus and lead on:
- Managing your own portfolio of corporate partnerships
- Supporting the growth of our consultancy work stream
- Developing new corporate fundraising products and events
You will:
- Account manage and build strong relationships with a portfolio of Corporate Partners with current value of four and five figures
- Manage a range of consultancy relationships from initial enquiry to project completion, working with colleagues across the charity
- Take a proactive role in growing the pipeline of new opportunities for the Corporate Partnerships team
- Manage incoming corporate enquiries, using your knowledge and experience to identify key opportunities
- Work with colleagues across fundraising to identify and develop new opportunities to engage corporate partners through products and events
This role is great development opportunity for someone looking for the next step in their corporate fundraising career, or for a candidate with transferable skills looking to move into the sector. You are likely to be an experienced fundraiser but could also be bringing skills from a marketing and communications or a B2B relationship management or similar background.
You are experienced in writing persuasively for a range of audiences. You are also a confident communicator, with the ability to lead meetings with senior stakeholders or present to a room full of people.
You are comfortable collaborating across teams, with experience of bringing people together to solve a problem or achieve a goal. You’ll be comfortable working to your own initiative and taking the lead on projects and relationships.
We are RNID: the national charity supporting the 12 million people in the UK who are deaf, have hearing loss or tinnitus.
Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.
We work with our communities and partners across industry, government, charity, education and more to change life for the better.
RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 2 June 2024.
Interview date: 11 and 12 June 2024.
Senior Philanthropy Manager
Home based, remote working
£44,000 - £47,000 pa plus excellent benefits
35 hours per week
As Senior Philanthropy Manager within our Fundraising Team, you will focus and lead on:
- External facing relationship manager, both building new relationships and effectively stewarding existing ones
- Support the High Value Lead to set budgets and conduct regular reforecasting
- Maintain an effective pipeline of philanthropy prospects
- Ensure a high standard of impact reporting to donors
- Work with stakeholders across RNID (particularly in the programmes teams) to ensure that propositions are compelling and develop funding cases for support and accompanying funding budgets
- Ensure exceptional relationship management experiences for high value donors, including cultivation planning
- Effectively deploy senior staff and volunteers across RNID to work with high value donors, including appropriate briefings and direction on relationship aims
- Lead on operational improvements on day-to-day systems and processes
- Directly line manage 4 staff members
You will drive the high value supporter programme internally to RNID and externally with donors, personally working to secure gifts from individuals and trusts & foundations as well as driving excellence across your team.
You will have experience of developing and managing relationships with donors (directly and through peer-to-peer relationships) worth 6 figures and above, alongside pipeline building and proposition development.
You will have considerable experience of presenting proposals and reports to prospective and existing donors, able to translate the work of RNID to inspire high value donors and secure significant long-term gifts.
This role will be operating at a senior level within RNID, contributing to plans and strategies, and have line management experience.
We are RNID: the national charity supporting the 12 million people in the UK who are deaf, have hearing loss or tinnitus.
Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.
We work with our communities and partners across industry, government, charity, education and more to change life for the better.
RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 2 June 2022
Interviews: w/c 10 June 2024
Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need.
This role plays a pivotal part in planning and delivering marketing and communications activities to key audiences, such as supporters, volunteers, journalists, ambassadors and staff. Integrated marketing campaigns are integral to Sands’ growth and are key to driving brand awareness, reach, engagement, income growth and social change.
The duties of the role include writing, editing, co-ordinating and publishing content across various channels, including Sands’ website, social media, email, and print and online marketing materials. You will need to work closely with other internal teams to plan and implement communications and marketing campaigns to drive awareness or income, while progressively improving organisational understanding of what works for different audiences.
You will also support the Marketing & Campaigns Manager in the delivery of our major integrated campaigns and appeals, and work closely with other members of the Engagement team to support all communications aims and outcomes.
An excellent communicator and team player, you will have a sound knowledge and experience of social media, including Facebook, Twitter, Instagram and related platforms. With paid online marketing experience (e.g. in PPC or Social Media), comfortable using digital tools (e.g. Google Analytics) and be able to write engaging copy with good editorial skills.
This role will specialise in leading marketing and communications support of the Research, Education and Policy department, which covers a range of work including our work to save babies’ lives, training and education, and influencing policy through campaigning and advocacy.
The role will also work across a variety of other teams, projects, campaigns and activities.
Please note this is a 1-year fixed term contract to cover maternity leave.
The client requests no contact from agencies or media sales.