Facilities Management Jobs
Role: Facilities Manager
Contract Type: Permanent, 0.8FTE - 30 hours per week
Salary: Up to £25,200 (pro rata of £31,500)
Reporting to: Executive Director
Responsible for: Guest Services x 2
New Art Exchange (NAE) is a pioneering creative space in Hyson Green, Nottingham. We’re the UK’s largest gallery dedicated to contemporary visual arts from the Global Ethnic Majority. We set out to reshape the contemporary art narrative by championing diversity and inclusivity and by providing a platform for underrepresented voices in the art world.
Purpose of the role
The Facilities Manager will be a key member of NAE’s operations team, responsible for overseeing the maintenance and operations of our 4-storey building (including gallery spaces, meeting rooms, performance space, workshop, artist studio, cafébar, plant room and technical storage) is fit for purpose.
Main duties of the role
Oversee planned preventative maintenance (PPM), testing/inspections, and reactive repairs across all building services including but not limited to plumbing, electric wiring, HVAC, lifts, film alarm, emergency lighting, fire extinguishers and suppression systems, intruder alarm, CCTV, access control, pest control, etc, within budget.
Ensure NAE’s building is always well-presented, clean and aesthetically in a good state of repair, ensuring all areas are maintained in a tidy and well organised.
Responsible for the management of the facilities budget, including negotiating the best possible value across utilities, contracts and service level agreements.
Ensure all maintenance and service works take place with agreed SLA’s, is delivered on time and to budget and service reports and other filing is well managed.
Responsible for Health and Safety across the building and organisation including health and safety policy, fire strategy, risk assessments covering all areas of the building and specific RAs for each event, safe systems of work, accident/incident reports and compliant filing.
Responsible for building security systems, keys and fobs, alarm monitoring and keyholding services, and alongside the General Manager oversee emergency procedures & act as a fire warden.
Responsible for premises cleaning (including line management of two part-time cleaners) and associated services such as waste management and sanitary collections.
Support the Executive Director to develop and implement an Environmental Policy to ensure that NAE considers the environment within all new and existing suppliers’ arrangements.Responsible for carbon footprint reporting.
Employee Benefits:
26 days annual leave per annum (pro rata of 33 days - including Bank Holidays), 4% employer pension contribution, Sick Pay, Discounted Food and Drink, Employee Wellbeing Programme & Flexitime.
For further information please refer to the job description attached below.
How to apply
Please submit a 2-page covering letter & a CV (of no more than 2 pages) outlining why you are interested in the role and working for NAE and how you feel your experience meets the criteria. Applications should be sent via 'Quick Apply' by 5pm on Wednesday 19 June 2024.
Please also complete the Equal Opportunities Form when submitting your application https://bit.ly/4aoKKDV
As outlined in the job pack attached, if you self-identify as being from a Global Ethnic Majority background and
have demonstrable experience of programming or creating work for community groups, please state so clearly on your supporting statement.
If you would like an informal conversation about this role, Vicki Grace at Achates Recruits, who are supporting us in the recruitment of this role would be pleased to speak to you. Please contact Vicki on vicki(at)achates(dot)org(dot)uk to arrange a suitable time to speak. These conversations will not form part of our selection process.
NAE is the UK’s largest gallery dedicated to contemporary visual arts from the Global Ethnic Majority.
The client requests no contact from agencies or media sales.
Main Responsibilities:
- To provide facilities management to all YMCAES sites across East Surrey. This includes 5 housing schemes and one sports and community centre all owned by the YMCAES together with six family and youth centres that the YMCA lease from local authorities.
- u To manage a team of three maintenance technicians (full and part time), and facilities administration assistant and to be responsible for their training and professional development
- u To be the Health and Safety Officer for YMCAES to ensure that the organisation complies with all current legislation and to encourage good practice throughout the YMCAES.
- To be responsible for ensuring all risk assessments are up to date and accurate:
- to carry out regular building risk assessments
- where necessary support and advise staff in completion of risk assessments
- to ensure fire risk assessments are carried out in accordance with legislation and good practice
- To be responsible for the maintenance of YMCA buildings and sites. Including preparation of cyclical maintenance plans and to arrange and supervise necessary major works to be scheduled and safely carried out in accordance with the project plans.
- To be responsible for managing the online maintenance system (Pyramid) ensuring accurate recording and reporting of:
- daily reactive maintenance tasks
- planned and cyclical maintenance tasks
- all regulatory building compliance requirements.
- To manage YMCAES building contracts and to comply with the Accepting Contracts and Procurement policies and procedures.
- To be responsible for the compilation and upkeep of the preferred provider list of contractors.
- To put in place and manage a call out system for managers to respond to any emergencies relating to buildings.
- To be responsible for all ground maintenance including management of a ground maintenance worker and/or external contracts.
- u To maintain the fleet of vehicles owned by YMCAES, including insurance, tax, MOT, fuel and maintenance.
- To support HOCS for responsibility of all insurances required by the YMCAES. Ensuring compliance with legislation and efficiencies and effectiveness of all policies. Also, to ensure that necessary inspections and certification of lifts and other equipment are carried out as per requirements of insurers and current legislation.
- To provide the CEO and Head of Housing with advice and guidance around technical and regulatory requirements on YMCA property developments and acquisitions of new buildings.
To work with the HOCS to prepare a budget for central costs (buildings and vehicles) and to manage this budget through the year.
To prepare and present a report to the quarterly Governance and Risk Committee which has a remit for overseeing the organisational risk management framework, incident reporting and regulatory compliance.
- Any other duties are required to be performed within the grade and renumeration of the role.
- We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults). We require you to understand and demonstrate this commitment and attend any required training
DESCRIPTION
Job Purpose:To manage the facilities and services that support the core functions of YMCA East Surrey (YMCAES), including maintenance across multiple sites.
To be the competent person to oversee all health and safety matters across the organisation
Hours of work:35 hours per week , Monday to Friday 9.00am to 5.00pm.
Location : YMCA Sports and Community Centre, Redhill RH1 6JJ
Annual leave: Five weeks (pro-rata) plus bank holidays. Holidays increase after two years’ service to a maximum of five weeks pro-rata after six years’ service. The holiday year runs from 1 April to 31 March each year.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking available at The Sovereign Centre and at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Closing date & interviews:
Closing Date: 5pm 31 May 2024
Interviews are scheduled : 10 June 2024
Job Purpose - Facilities Manager - Projects
The role holder will report directly to the Head of Estates whilst working closely with the Facilities Manager and the wider team, as well as operational colleagues.
The role holder will be responsible for the delivery of specific ad hoc estates projects, whilst also providing support to the wider Estates team in the delivery of business-as-usual activity to ensure the development of an estate that delivers outstanding outcomes for the people we support, ensuring the portfolio is managed safely, cost effectively and in accordance with statutory and regulatory requirements.
This role requires an individual with strong project management capability within an estate’s environment, with a demonstrable track record of delivery of projects on time, to Budget and to the requisite level of quality.
Reporting directly to the Head of Estates, the role holder will:
- Lead the estates input in the expansion of the existing property footprint.
- Onboard new additions to the estate’s property portfolio efficiently and effectively.
- Work collaboratively with operational colleagues ensuring “best outcomes” are delivered for the people we support in the development and maintenance of the estate.
- Support the wider estates team in the delivery of business-as-usual activities.
- Be visible and on site to ensure the smooth running of projects and the timely resolution of issues.
Dimensions
Whilst the role currently has no direct reports assigned, the level of project activity and the consequential resource requirements will determine any additional staffing needs. The nature of individual projects will determine this although it is anticipated that project spend will be circa £0.5m+ per annum.
Principal Accountabilities
Estates and Facilities Management
- Responsibility: Act as the senior estates and facilities professional on project work assigned.
- Project Plans: Ensure there is a clear and documented estates plan for each project assigned and lead the implementation of these plans to ensure best possible outcomes for the people we support. In the planning and delivery of projects, the role holder must ensure that due consideration is given to operational requirements.
- Project Performance: Ensure a robust contract performance management framework is in place for each project.
- Regulatory: Ensure all project work is undertaken in accordance with applicable regulatory and statutory requirements.
- Resource Management: Manage and co-ordinate both AFG staff and external contractors in the delivery of projects. Where required mitigating actions/plans may need to be taken to ensure that projects are delivered to requirements.
- Onboarding: With support from the Head of Estates, lead the estates input re. property acquisition (both support with the identification of appropriate property and subsequent due diligence).
- Expansion: With support from the Head of Estates, lead the estates input re. the expansion of existing estates footprint.
- Business Cases: Prepare business cases, feasibility studies for consideration by the Head of Estates and onwards by the Executive/Director team.
- Business as Usual Estates Activity: The role holder will be required to work alongside the Estates Manager and the wider estates team in the delivery of business-as-usual estates activity (including site visits, contract monitoring meetings, supervision of reactive repairs etc.), where project requirements mean the role holder has capacity to undertake this work.
Financial Management
- Financial Performance: Manage project related budgets, ensuring projects are delivered to Budget, to the requisite quality and to time.
- Procurement: Work closely with the Procurement team to source potential suppliers for services and ensure those services are sourced on a “Value for money” (VFM) basis, and in accordance with the terms of the Scheme of Reservation and Delegation.
- Tenders: Working closely with the Procurement function of the Charity, take the estates lead in tender activity where assigned, ensuring that activity is undertaken in accordance with the Scheme of Reservation and Delegation.
- Cost Reduction/Service Improvement: Lead in ensuring we are continually striving to reduce cost/improve service provision.
- Commercial Acumen: Commercially savvy to drive continuous improvement opportunities (both financial and operational).
Sustainability, Efficiency, and Innovation
- Estates Development: Ensure development activity within the estate takes account of environmental considerations/technological advances in the go-forward design.
Person Specification - Essential Requirements:
Skills and Knowledge
- Strong knowledge of current and forthcoming regulatory and statutory requirements.
- Skilled and experienced negotiator to ensure “best value” is derived from commercial contracts.
- Excellent verbal and written communication skills.
- Excellent presentation skills.
- Able to build strong relationships with key stakeholders and to work collaboratively with others.
- Strong people management skills.
- Ability to work under pressure, dealing with multiple competing priorities across a changing landscape.
- Excellent working knowledge of Office 365 products.
- Takes the initiative, able to work at pace without supervision.
- Ability to analyse, interpret and resolve estate management problems, and to develop and implement practical solutions.
- Strong attention to detail and a critical eye.
- Able to develop a robust control framework re. project delivery.
- Commercially astute enabling cost reduction/service optimisation.
Values and Attitudes
- Solution focused with a “can do” attitude.
- “Change agent”, comfortable challenging the status quo.
- Comfortable and skilled operating at both the macro and micro level.
- Comfortable working independently but also as part of a team.
- Accurate and methodical in approach to work.
- “Value for money” mentality.
Experience
- Minimum of 3 years’ experience in an estate’s management/estates project management role.
- Experience of working in an environment delivering both planned and reactive maintenance and delivery of capital projects.
- Proven track record of capex project delivery (cost, time, scope).
- Experience of managing complex estates projects (resource, finances, scope).
- Experienced in managing contractors and sub-contractors including conflict resolution.
- Experience in both the development of and management of financial Budgets and Reforecasts.
- Experience in undertaking property related “due diligence”.
- Experienced in the preparation and presentation of business cases for consideration by the Head of Estates.
- Experience of working with a Computer Aided Facility Management (CAFM) system.
- Able to develop frameworks to understand a problem, identify practical options to solve the problem, and identify the most optimal solution.
Qualifications & Training
- Level 3 Facilities Management qualification.
- GCSE Maths and English
Other
- Full driving license.
- On occasion emergency contact for the properties and therefore may need to attend out of hours.
This role is home based, with occasional travel within the north west of England required. This role is Band II as per our structure
To deliver outstanding personalised support that creates independence and value.
The client requests no contact from agencies or media sales.
Property & Facilities Manager
Salary: £37,500pa (pro rata); Full time or part time (3 days)
We are seeking a Property & Facilities Manager who will be responsible for managing the day to day running of the properties of Richmond Team Ministry and their facilities. The properties include three churches, their associated church halls, vicarages, Parish Office and investment properties.
We are looking for someone with property and facilities management experience including managing small building projects and related finance and budgeting. S/he needs to be able to work collaboratively as part of a small team and have the ability to take the initiative and develop the role while supporting the ethos of the Richmond Team Ministry.
The position is based in Richmond upon Thames.
The client requests no contact from agencies or media sales.
Can you bring your extensive Facilities and Management experience to a new collaboration, working with our partner the Methodist Church, across two sites?
The United Reformed Church main office based at Church House and Methodist Church House are within 5 minutes walking distance of each other and easily accessible from major rail lines and tube stations. In this new role you will oversee all areas of building operations with responsibility for health and safety compliance, risk assessments, managing physical assets, enhancing building appearance, cleanliness, security, and overseeing contractors.
You are educated to degree level in a relevant field and IOSH or NEBOSH qualified. You have experience of buildings and health and safety management, managing facilities and contracts, and people management. You are highly customer focused with excellent interpersonal and communication skills. The ability to negotiate, make decisions and work collaboratively is essential. Knowledge of project management principles and experience of providing hospitality services would be a distinct advantage.
We can offer you a flexible and friendly working environment and a generous pension scheme.
If you are interested in working for us and can meet the above requirements, please send your application form. We do not accept CVs.
Closing date: 12 noon, Monday 10 June 2024
Interviews: Friday 28 June 2024
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Facilities Assistant to join our team, based in London. You will be working on a full-time permanent basis (37.5 hours per week). In return, will receive a competitive salary of £27,959.36 per annum
About us:
St Luke’s is an established and award-winning charity providing services, community events and projects in the vibrant Old Street area of south Islington. At the heart of what we do is a large modern community centre that welcomes thousands of visits each year.
The Facilities Assistant role:
As our Facilities Assistant, you will be responsible for the presentation of the premises and the day-to-day compliance with health and safety related to this role. You will assist the Facilities Team with keeping the building and facilities maintained effectively and co-ordinate casual staff and volunteers in the absence of Facilities Co-ordinator.
Hours: Monday to Sunday contract. Full-time 37.5 hours per week, regular evening and weekend work will be required to cover business needs.
Responsibilities of our Facilities Assistant:
- With the team, deliver the daily, weekly, monthly facilities duties, including cleaning and to make sure that St Luke’s is well presented for visitors
- Support the Facilities Co-ordinator with overseeing the cleaning contracts and make sure that the contractors fulfil their obligations
- To cover the reception service as needed or in absence of the Reception team and to provided outstanding customer service at all times
- To help source and oversee facilities’ contractors to provide general maintenance and make repairs when this cannot be undertaken by you and/or your team
- Support the Facilities Team, to ensure that St Luke’s is compliant with all fire regulations, and in particular carry out regular fire risk assessments
- To ensure that St Luke’s complies with health and safety requirements, general health and safety for all users and staff in the Centre
- With the Facilities Team, to be responsible for the security of the building and its contents
- With the Reception and Facilities Team, be the point of contact for all visitors, staff and tenants
- With the Reception team, help to coordinate all room users’ requirements for St Luke’s activities and events
- Assist with maintaining St Luke’s garden areas and Edible Yard
- To attend meetings and training as required
- As part of the Facilities Team, to ensure all cleaning tasks are completed in a timely and effective manner
- To comply with the Charity’s policies – including Diversity and Equal Opportunities, Fire, Health and Safety, Safeguarding Children and Vulnerable Adults
- To carry out any other duties within the scope, spirit and purpose of St Luke’s, as requested by the Facilities and Reception Manager. This would include, covering the reception during lunch breaks or as needed
Essential Skills, Experience & Abilities we are looking for in our ideal Facilities Assistant:
- A background in or experience of overseeing or working in a Facilities Team or an operational environment
- Understanding of overseeing building maintenance contractors
- An understanding of overseeing minor repairs and maintenance, controlling heating, ventilation and other mechanical systems, with a willingness and ability to learn on the job
- An understanding of building related health and safety, and willing to learn and do training in this area
- Experience of providing excellent customer service
- Good written and verbal communication skills, and the ability to communicate confidently and effectively
- A hands-on individual and flexible with regard to tasks including cleaning, light maintenance and room presentation
- IT literate
- Able to work independently and demonstrate initiatives in improving facilities’ systems
- Prioritisation and planning skills
- A flexible approach to working days and hours when necessary
Closing Date: 21st June 2024
If you feel you have the skills and experience to join us as our Facilities Assistant, then please click apply today! We’d love to hear from you.
We reserve the right to close this advert before the closing deadline if a sufficient number of applications have been received.
Percival are excited to be working exclusively with the Leybourne Grange Management Community Interest Company (LGM CIC) to help them appoint a new Facilities & Contracts Manager. This is an excellent opportunity for an Estates & Property Management professional to join an amazing organisation, and to utilise their skillsets and experience and add value to the organisation.
The role
As the newly appointed Facilities & Contracts Manager you will be performing an interesting and broad role where the duties and responsibilities will include overseeing the day-to-day operational management of the community buildings, reviewing and negotiating contracts/leases and identifying revenue generating opportunities. This role will involve working a 4 day week out of their office and site based near West Malling in Kent, and you will have people management responsibility for two direct reports.
In this role you will provide leadership and management across a well managed and diverse estate and the residing community. You will be involved in the day-to-day management and administration of the LGM CIC and work with the Board to ensure that the forward plan is developed in a sustainable way.
The organisation
Leybourne Chase is a housing development of 733 homes set within stunning 140-acre grounds in West Malling, Kent and consists of a variety of outdoor spaces, parks and formal walled garden. Leybourne Grange Management Community Interest Company (LGM CIC) is a not-for-profit organisation that runs two community facilities, gathers lease income from various lessors on site and arrange community events and volunteering opportunities.
Your experience and skillsets will include :
They are looking for candidates with good experience working in facilities and contracts management either through a paid role or in a voluntary capacity.
- A minimum of 5 years experience working directly with residents in a Facilities Management or Contracts Management role, in either a work or voluntary capacity.
- Experience of planning, delivering and evaluating projects, activities and events
The salary offering for the successful candidate is £35,000 for a 4 day working week.
Both Percival Resourcing and our client value diversity and know how important it is for charities to fairly represent their beneficiaries, therefore we encourage applicants from all backgrounds to apply.
The team at Percival are committed to your journey as a candidate and will provide any necessary support throughout the application process. If you need any assistance or require any reasonable adjustments throughout the process, please don't hesitate to contact our Recruitment Director Adam on [email protected]
To apply, simply submit your CV. Should you meet the requirements, we will provide you with the full job description and arrange a call or meeting to provide further information about the next steps. Please note you may be required to complete a cover letter in order to submit a full application. To fully understand what we will do with your data, please review our policy
Estates management Management of the operations information systems. E.g. Inventory, Health and Safety logging Ensure that we receive competitive quotes for all works carried out on our sites in compliance with our financial regulations Ensure that all contractors are communicated with in a timely and professional manner on all works to be carried out Project management. Prepare business cases and feasibility studies; tender, award and manage projects Manage all compliance maintenance and work closely with the site team to ensure these are completed Scheduling of maintenance across all sites, maintaining a 3 – 5 year maintenance cycle that informs budget setting Work with Heads of Service to source and prepare appropriate buildings/spaces in order to expand services Manage and maintain an Asset Register for BeyondAutism On request, provide data for SMT, governors, trustees and Heads of Services Liaise with services’ administrative staff to ensure required data is captured and scheduling of site works are smooth Manage the schools’ personnel check -n (inventory) and access control systems Management of the cleaning and consumable supply contracts Health and safety management Ensure that the site team and the Senior Management Team are supported in ensuring our sites comply with Health and Safety legislation Support the Director of Finance with the organisation and completion of Health and Safety Audits Knowledge and understanding of Health and Safety, relating to fire, water, and asbestos Chair organisational Health and Safety and maintenance meetings and attend site specific meetings Reporting and recording Ensure that all site documentation is held in a central file. Including checking and holding site-based certification, arranging annual reviews, arranging testing and monitoring at each site in particular related to Health and Safety legislation to include, though not limited to, electrical testing, gas testing, legionella testing, fire assessment Ensure that accurate registers are kept of asbestos, and hazardous substances across all sites Ensure minutes are taken at any operational meeting in particular, estates and Health and Safety meetings Provide monthly reports to SMT Attend monthly Services SMT, providing reports as required by the COO Management responsibilities To manage and provide strategic leadership to the Site and Cleaning teams To provide monthly supervision and ensure structures are in place for effective appraisal, personal development and performance management of the Site and Cleaning Teams To take all possible precautions to safeguard the welfare and safety of staff, pupils, students, visitors and the public, by implementing all policies related to safeguarding, health, safety and risk To manage the Maintenance and facilities budget in conjunction with SMT and the annual service development plans Adhere to the Premises Policy, working with SMT to ensure that new premises acquisition is managed appropriately, and disposal is managed in a timely and effective manner General Adhere to BeyondAutism’s Safeguarding Policies Work within the organisational Diversity Policy to promote equality of opportunity for all students and staff, both current and prospective Maintain high professional standards of attendance, punctuality, appearance, conduct and positive, courteous relations with students, parents and colleagues Adhere to policies as set out in the staff handbook Comply with the Data Protection Act/GDPR Undertake other reasonable duties related to the job purpose required from time to time Navigate our Carbon Neutral ambitions by formulating and driving the charity sustainability targets This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, as reasonably directed by the COO. This job description will be reviewed regularly in the light of changing organisational requirements and any such changes will be discussed with the post holder. The post holder is expected to comply with the appropriate Code(s) of Conduct associated with this post.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Us
Would it inspire you to see the tangible impact of your work on the world? To work for an organisation that is committed to making a positive difference for people everywhere? If so, we could be the organisation for you. We are the Chartered Institute of Building (CIOB), the world's largest and most influential professional body for construction management and leadership.
About the role
As Facilities & Governance Coordinator you will act as a first point of contact in our London office, and work in collaboration with the Governance team across their full range of activities, and consult regularly with the rest of the organisation, Trustees and Members. You will be responsible for coordinating meetings and services across the Institute and providing effective and efficient administrative support across the team.
Key responsibilities will include:
- Providing a professional and welcoming service to all internal and external visitors to the office.
- Managing all office signage (to include door and reception screens), ensuring these are accurate and up to date at all times.
- Managing diaries for all office meeting rooms, co-ordinating necessary arrangements for internal and external meetings, to ensure efficient and appropriate use of the meeting space available in line with office guidelines.
- Maintaining day-to-day contact with Building Management, reporting any issues as required and overseeing their resolution.
- Providing ongoing day-to-day management of all office suppliers and service contracts, including but not limited to preferred suppliers for facilities maintenance. Ensuring strong relationships are maintained and the performance of all suppliers is to an acceptable level, escalating issues where appropriate.
- Provide administration support for the Governance team including but not limited to making and communicating all necessary travel and accommodations arrangements, preparing meeting packs and dissemination as required and supporting all meeting set-up requirements e.g. technology, room set up and refreshments.
- Acting as the main point of contact for CMYA applicants once in the judging process, coordinating their application from entry through to completion of the interview process, ensuring a consistent, high-quality experience is delivered throughout.
- Being a first aider and fire Marshall for the Office.
- Taking day-to-day responsibility for the health and safety procedures for the London office.
About You
The ideal candidate will have/ be:
- Excellent communication skills
- Strong organisation skills with the ability to remain calm under pressure, manage a busy workload and prioritise accordingly.
- Ability to communicate with potential and current members with varying levels of seniority.
- Excellent administration skills, including drafting reports, managing complex programmes and projects administration and logistic planning.
- Demonstrative experience in a customer-facing senior administrative role, with the ability to always provide the highest level of customer service.
- Ability to work on their own as well as part of a team.
- Strong computer skills.
Benefits
- Competitive salary
- Generous Holidays
- Additional birthday day off
- Pension contribution
- Employee Assistance Programme
- Private Medical Insurance
- Life Assurance
- Learning and Development
Job Title: FM & Governance Coordinator
Location: London (on site)
Working Hours: Full Time, 36 hours per week
Contract Type: FTC until December 2024
Salary: £27,000 per annum
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Reporting to: Head of Finance and Resources
Responsible for: None
Hours: 36 hours per week (9am-5pm)
Location: The main place of work will be: Orchard House and other locations from time to time.
Mind in Croydon is a charity concerned with the welfare of people with mental health problems living in the London Borough of Croydon and the surrounding areas. It provides a range of
support services in Advocacy, Welfare Benefits, Social Networks, Therapeutic Services, Health and Wellbeing, Social Inclusion, Activities and Information.
Purpose of the role:
The Facilities Officer role is pivotal in overseeing and managing property operations within the UK market. This position is designed to ensure the efficient utilization of properties, adherence to Health and Safety (H&S) regulations, and optimization of net income generated by investment properties. The key objectives of the role align with UK-specific property management and compliance standards.
Mind in Croydon is an equal opportunities employer. No job applicant or employee will be discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
We encourage applications from those with Lived Experience.
To apply please send your CV and a Covering Letter explaining:
- Why would you like to apply for this role?
- How your skills and experience relate to the competencies in the Person Specification of the job description?
- What value you can add to the service?
To apply please send your CV and a Covering Letter explaining:
• Why would you like to apply for this role?
• How your skills and experience relate to the competencies in the Person Specification of the job description?
• What value you can add to the service?
The client requests no contact from agencies or media sales.
Prospectus is delighted to be working with Your Place for their new Facilities Officer. Your Place's mission is to build hope and enable lasting change to end homelessness for people in east London. They are a growing charity, helping people who've lost their homes to regain their self-belief and rebuild their lives.
Please note this is a full-time role being offered on a permanent basis.
The facilities Officer will be responsible for the building, reactive building works, renovation, and repair of the building. Working as a senior member of the maintenance team under the supervision of the Facilities Manager.
Additionally, this person will ensure that day-to-day repairs and planned maintenance of Your Place properties are efficiently and effectively carried out. The post-holder will monitor the performance of internal operatives and contractors handling communications and ensuring the work is carried out in line with completion targets and quality standards. Furthermore, the Senior Maintenance Officer will carry out minor repairs to the buildings, plumbing and electrical systems.
The ideal candidate will possess experience in facilities, and ideally experience working as part of a team and interacting with a variety of people. A basic understanding of health and safety and risk assessment is necessary. The role requires flexibility, including the ability to work evenings and weekends on a rota. Additionally, holding a clean driving license is essential.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
About you
We are seeking an organised individual with demonstrable experience in providing professional HR support, and a desire to grow and develop in a varied and interesting generalist role.
You will have a background in HR, and ideally, additional experience supporting in wider business support, such as office administration, IT or operations.
You will need to have good interpersonal skills, and be confident in your IT skills, and have experience using Microsoft Office and a database or People Management software.
About the role
Reporting to the Head of People, the HR Officer will primarily:
- Act as first point of contact on general HR & operational queries for the staff team and administer relevant files and email inboxes
- Champion staff well-being, delivering our staff well-being events and socials, and supporting in the deliver of new well-being ventures
- Support in the recruitment of diverse and effective staff
- Support in the onboarding, training and development of our staff team
- Ensure that the operations contractors, including, cleaning, IT, security and facilities are fulfilling agreed service levels
- Look to where the People team may further develop and improve its processes and support for the staff team and Society, either to improve their own capabilities or those of other staff
Working pattern
35hrs, Mon-Fri | We are currently running a trial of the 4-day work week; staff can opt to work 32hrs over 4 days each week at no loss of salary.
Location
Hybrid | We ask that staff spend at least 60% of their time at our London office.
To find out more about the role, please download the job description and job pack, or visit our website.
We are working towards a world inspired by #Ecology in which nature and people thrive.
You will join a small team of housekeepers working mainly at our Community/Justice/ Counselling services. Well-managed spaces make our buildings great places to be ensuring they are efficient, secure and pleasant environments. You will work with the Soft Facilitates Manager to carry out planned cleaning duties from a schedule of works. You will also need to build in capacity for reactive cleaning as required.
A key part of the role will be to work with project managers and the Soft Facilities Manager to ensure solid housekeeping provision. You will ensure the efforts of you provide a high level of cleanliness, and cleaning complies with health and safety standards too.
You will have a usual place of work at either Katherine Price Hughes House, Highbury or Wincott Street, Lambeth as we have two Housekeeping roles available, but be required to work flexibly across the property portfolio if business needs demand this. You will facilitate end of licence/tenancy cleaning preparing these spaces for new residents, or you could be asked to provide cleans between room hire in our counselling and our community spaces. The post holder will ensure their working practices are safe and compliant with the organisation’s health and safety guidelines.
KEY RESPONSIBILITIES
PEOPLE SUPPORT
-
To support the Soft Facilities manager in achieving excellent housekeeping across Strides. This will be discussed in monthly supervisions.
FINANCIAL COMPETENCE
-
To work with the soft facilities manager in keeping costs to a minimum.
ADMINISTRATIVE DUTIES
-
To follow instruction around recording work as guided by the soft facilitates manager.
-
To update portals and systems relating to flow of works, both scheduled and reactive if required.
SERVICE DELIVERY
-
To follow the agreed schedule of works in each building.
-
To support the team with room inspections.
-
To have an awareness of risk in working practices.
-
To keep abreast with current COSHH and Hygiene regulations and other matters relating to safe working practices.
-
To keep good stock control of cleaning supplies.
-
To monitor the standard of our buildings ensuring standards are consistently high.
-
To attend planned meetings as required, including the staff conference and other organisational events.
-
To occasionally carry out specialist duties as agreed with the relevant manager (e.g. specialist cleaning if adequately trained).
-
To report maintenance issues promptly if found.
ORGANISATIONAL RESPONSIBILITIES
-
To observe Confidentiality at all times.
-
To adhere to Strides’ Policies and Procedures.
-
To attend and contribute to Reflective Practice Sessions and build in opportunities for reflection into the working week.
-
To attend and contribute to regular supervision sessions with your line manager.
-
To attend and contribute to an annual appraisal.
PERSON SPECIFICATION
We require a housekeeper who can demonstrate the following competencies to a high level. The desire to do well in the role is more important than direct experience of a similar role and transferable skills are welcomed. We will be looking for evidence in the following areas during the selection process:
-
A focus on the experience of the people using our services
-
Sound Organisation and planning skills
-
Excellent communication.
-
Team Work
-
Strong Admin and IT skills.
Please outline in your application how you meet the following criteria:
ESSENTIAL CRITERIA
-
An accredited qualification in facilities housekeeping, or a willingness to work towards this once confirmed in post.
-
Experience of domestic cleaning duties
-
Working knowledge of COSHH (Control of substances hazardous to health).
-
Experience of dealing with people directly in a community building and/or residential setting and/or business premises.
-
An ability to communicate effectively in English, and an ability to communicate with people whose first language is not English.
-
Ability to use IT, including Microsoft Office.
-
An understanding of Safeguarding responsibilities, or a willingness to learn these standards.
-
An understanding and commitment to the principles of Equality, Diversity and inclusion as it applies to the workplace.
-
Willingness and availability to work some weekends as required.
-
Willingness to work flexibly according to organisational requirements.
-
Commitment to Strides’ values and understanding of the Christian Ethos that underpins our roots as an organisation.
DESIRABLE CRITERIA:
-
Carbon literacy and an understanding of the principles of reducing environmental impact.
-
Understanding challenging behaviour people may present and an awareness of basic strategies for dealing with behaviour that challenges us.
EQUALITY, DIVERSITY AND INCLUSION
We do not want any disability, sensory impairment or neurodiversity to put you off from applying if you meet these criteria, if this applies to you get in touch. Informal conversations about the role are also welcome. We look forward to hearing from you!
The client requests no contact from agencies or media sales.
I am excited to be working with a fantastic support charity in search of an Office Assistant. This is a London based temporary opportunity for around two months. As Office Assistant you will play a key role within the Facilities team assisting the Facilities Manager.
Main duties:
Responsible for the front desk and reception areas, ensuring all employees and guests receive a warm welcome at the London office.
Work efficiently in responding to all external enquiries into the general email address and via the telephone so that the charity can respond to all queries in a timely manner.
Responsible for coordinating all meeting room bookings and ensuring all spaces are appropriately set up for each meeting. Respond to all office facilities queries and travel requests in a timely and proactive manner.
Assist the Facilities Manager in providing a safe working environment for all employees, visitors and guests.
Act as the first point of call within the Facilities team to escalate any interruption to services to the Facilities Manager and service supplier where appropriate.
If you have the above skills and experience and are immediately available, please apply online today!
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Empower Change: Lead operations at a purpose driven, people focused Charity as our new Operations Manager
About Hearts Together
Hearts Together is a Plymouth based charity providing support and accommodation for patients, carers and relatives and also healthcare professionals and trainees working in the local healthcare centres.
Hearts Together has big plans for the future and the role of Operations Manager is key to its success. Our day-to-day operations are extremely busy and we have a number of new projects which are due to come online which is very exciting. Ensuring that we provide a safe and welcoming environment for our guests and our team is hugely important and continuous improvement is at our heart. We are not just looking at what we do today but how we will do things in the future and how we can successfully scale our operation to meet our long-term ambitions.
Hearts Together is an organisation which encourages its team members to actively contribute their thoughts and ideas and to work together to achieve its aims and ambitions. You will be given the space to work autonomously but with the support of your colleagues and line manager when you need us. You will be able to work to your strengths and to share your successes and learning with the wider team who will in turn look to share their experiences and learning with you.
At the heart of all we do are our guests, first and foremost we exist to support them and in your new role you will have the opportunity to get to know our guests first-hand and to make a positive difference to their lives.
The role of Operations Manager sits within the Management Team.
The Role
The role of Operations Manager is critical to the long-term sustainability of the charity and plays a pivotal part in ensuring that we remain both relevant and necessary.
This role involves:
- Oversight and responsibility for the day-to-day delivery of guest services
- Line management and HR responsibility for the operational team
- Oversight and responsibility for health and safety organisation-wide
- Implementation and delivery of new guest services
- Review and development of existing guest services
- IT/technical responsibility – system admin/super-user
- Reporting and responsibility for specific budgets
- Guest/beneficiary satisfaction – ensuring consistently high standard of service and satisfaction is achieved across all areas
- Impact and outcome tracking/reporting
- Training/mentoring/performance management
- Support with grant application preparation and reporting
- Deputising for the CEO in operational matters
- Facilities/estates management
- Stakeholder engagement/relationship management
- Events organisation/support
- Representing Hearts Together externally at networking events, including occasional evening work.
- Travel as required to meet with supporters, beneficiaries and key stakeholders.
Person Specification:
Essential Requirements:
- Strong HR background in terms of leading others and managing HR matters/employee relations
- Demonstrable experience of working to targets and delivering quality outputs collaboratively with others
- Confident and sophisticated communicator
- Strong customer/supporter focus, with excellent interpersonal skills
- The ability to manage conflicting priorities in a fast-paced customer focused environment
- Financial and business acumen – ability to draft budgets, report on variances and interpret financial data
- Strong report writing skills
- Knowledge and experience of facilities management and health and safety, including food hygiene, risk assessments and policy writing
- Confident and proficient in the use of IT systems as a user admin/super-user level
- Highly motivated, with a strong work ethic
- A team player, happy working within a ‘flat’ hierarchy
Desirable Requirements:
- An undergraduate degree or professional qualification in a relevant field
- Experience within the Charity sector
- Experience of hotel/hospitality management
- Experience within the health/social care sector
Employee Benefits:
- Enhanced annual leave
- Employee discounts
- Health insurance
- Mental wellbeing support
- Holiday purchase scheme
- Free tea and coffee
- Training opportunities
The client requests no contact from agencies or media sales.