Database Jobs
Part time (30 hours per week) permanent post
Based in Reading with hybrid flexible working arrangements
Salary in the range £20,064 to £24,522 per annum (£24,745 to £30,243 full time equivalent)
We have been at the forefront of adoption services for over 60 years, working with local authorities across the country. With our outstanding rating with Ofsted, we work with a high degree of flexibility and innovation and with a range of adopters from all backgrounds and provide a range of Adoption Support services to families to support them on their adoption journey.
We are delighted to have secured funding to set up and establish a robust impact and data collection process and database so that clear outcomes can be measured and collected for the different areas within our adoption support services. This is a new role and the postholder will play a key part in delivering on this work.
Working alongside Adoption Support colleagues, the Database Officer will be responsible for maintaining the accuracy of the database, ensuring data is kept up to date as well as inputting, monitoring and evaluating data and service user details. They will also contribute to the collection of feedback and case studies from service users.
The Database Officer will produce comprehensive and tailored reports using both qualitative and quantitative data, derived from the new monitoring and evaluation system. These evidence-based reports are produced for a variety of audiences and will contribute to evidencing the effectiveness of PACT’s adoption support services.
We are looking for someone with previous experience in an administrative support role, with database and/or data capture administration experience. To succeed in this role, you will be proficient in producing reports from a database with a keen eye for accuracy and detail and have strong data analysis skills with an ability to derive meaningful insights.
If you want to make a real difference and join our inspirational team, please visit our website for more information, how to apply and the full job description, also contact details for an informal discussion about the role.
Closing date: Tuesday, 11th June 2024
Interview date: Thursday, 20th June 2024
We look forward to hearing from you!
Please do not submit your CV, only completed application forms will be accepted. No agencies please.
PACT is a supportive and respectful place where people are passionate about making a positive difference to the lives of women, children and families from many different backgrounds. We continuously look to progress the ways in which we create families and bring people together and encourage applications from people across all communities. We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed.
PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Anyone joining our team is subject to PACT’s Safer Recruitment pre-appointment enquiries. These include the provision of documentation of the right to work in the UK, Disclosure Barring Service (DBS) check, overseas police check where applicable and references covering a minimum 5 year period. All opportunities are based in the UK.
The client requests no contact from agencies or media sales.
Age UK's impactful Research Team are offering a fantastic 2 year fixed term Research Officer opportunity. In this role you will provide statistical and quantitative research support to colleagues across the charity, including policy and campaigns, media and fundraising.
The successful postholder will:
* source local, national and international statistics
* develop a database of statistics
* create data visualisations
* produce statistical notes
* support colleagues across Age UK to interpret and communicate statistics appropriately
This important work will cover the many aspects of ageing and later life which are of interest to Age UK, including income (pensions, benefits, poverty), health and care, and loneliness and social isolation.
This is an exciting hybrid opportunity, offering a blend of flexible working between home and a central London co-working hub.
Must haves:
* Ability to source data and statistics
* Ability to appropriately assess the quality of information sourced
* Ability to accurately interpret and present data and statistics
* Ability to support non-specialist users of data with interpretation, presentation and communication
* Skills in database management and manipulation
* Experience of or interest in learning to use data visualisation packages (e.g. Flourish, Power BI)
* Ability to set priorities and meet tight deadlines
* Knowledge of or interest in learning about issues affecting older people
Great to haves:
* Experience in use of packages for statistical analysis (e.g. Stata, R, Python)
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
As a non-profession specific charity, we at the Professionals Aid Guild are dedicated to improving the lives of, and relieving poverty for, professionals and graduates throughout the UK, and can make a real difference to those affected by redundancy, illness, disability, family breakdown or poverty in retirement. The charity is in an exciting place of growth and development, and this role offers the right candidate the opportunity to contribute and impact positive change.
Every year we assist hundreds of people with direct grants towards general living, further education costs, children's education costs, white goods, furniture, and essential repairs. These grants frequently make a substantial difference to the person involved. We also signpost and collaborate with a number of organisations and professional bodies to achieve a more holistic solution. Would you like to be part of this small team who are dedicated to making a big difference?
As the Grants and Information Officer, you would be playing a vital role as part of the team in processing applications and requests for support from receipt to award, attending committee meetings and assisting in the general operations of the charity.
Position: Grants and Information Officer
Responsible to: CEO
Hours: Part-time - 21 hours per week (Flexible working and hybrid working considered with at least one day per week in the office required)
Salary: £28,000 - £31,500 FTE
Annual Leave and Benefits:
- 25 days annual leave FTE (not including bank holidays and Christmas closure)
- Increased annual leave after three years service - one extra day accrued per year up to a maximum of five extra days.
- Employee Assistance Programme
- Flexible working
- Hybrid Working
- Training and equipment provided.
How to apply: Please send your CV along with a supporting statement detailing how you meet the requirements for the role.
Closing Date: 12th June 2024. However, we will be reviewing applications as they come in and may close the vacancy early if we receive sufficient interest from candidates. Interviews will be held in the week commencing 24th June 2024.
What you'll be working on:
Casework
- You will undertake case work and processing of applications, from performing initial checks and review to presentation to Case and Education Committees.
- You will liaise with beneficiaries and maintain appropriate records.
- You'll write agendas and minutes for committees.
- You'll advise and refer applicants to alternative sources of support when applicable.
Finance
- You'll administer grants and gifts to agreed levels.
- You will organise payments to beneficiaries and service providers.
- You will support the audit process.
Grants Management System/Benefactor
- You'll maintain and update grant management system.
- You'll review content and create reports, as necessary.
In-house resources/General Admin
- You will help update and produce in-house resources for approval by CEO and/or Executive Committee. These include application forms and guidance notes, annual review and reports, standard letters to beneficiaries, contact lists etc.
- You'll update website pages, with other members of staff team
- You will maintain and update standard operating procedures for processing applications.
- You will provide general office administration including replenishing office supplies.
Any other duties
- You will service and attend AGM and other meetings of PAG, as required.
- You'll represent PAG with other organisations, as required.
- You will undertake any other duties required by the CEO, Executive Committee and Committee of Management.
- You will assist the CEO in developing a fundraising strategy and policy.
This job is for you if you...
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Are educated to degree level
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Are proficient in MS Office
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Have experience of developing and updating IT applications, especially databases and websites
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Have experience in fundraising applications
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Have experience of the charity sector/benevolent funds/welfare services
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Have proven knowledge and experience of the statutory benefit system
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Have knowledge of Xero/ Dext accountancy package
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Have good planning and organisational skills – and can use initiative to manage and prioritise demanding workload
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Have a flexible approach to tasks in a small team environment (3 staff in total)
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Have excellent communication skills both verbal and written.
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Are a strong team player able to work effectively with diverse groups and individual
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Have the ability to identify and resolve problems
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Have empathy with organisational objectives and values
The Professionals Aid Guild (PAG) works towards the relief of poverty and access to education for professional graduates and their families.
The client requests no contact from agencies or media sales.
We are a multi-award-winning, creative, and innovative organisation, and the Database Officer is a role at Al-Khair Foundation, sitting within the Database team and delivering on a range of database tasks and processes utilising our Salesforce database.
We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like Al-Khair Foundation. We seek someone who is naturally process-driven and has a great eye for detail. You will be responsible for specific monthly processes, such as organisation income reconciliation and ongoing data uploads and cleansing for the Fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help Al-Khair Foundation achieve our goals and provide a better service to our donors, supporters, and participants.
Your Role
Al-Khair Foundation uses Salesforce to manage relationships with our donors, supporters, and stakeholders, including recording all donations made to the organisation. Al-Khair Foundation’s Database Officer will be responsible for the monthly delivery of the income and data reconciliation processes for the Fundraising teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, update and create new supporter records on the database, process cheques and payment requests, and work closely with the Finance team to ensure all anticipated and banked income tallies correctly.
You will also work closely with colleagues in the Database team to support and maintain regular database processes, data cleansing, and other database-related functions that happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally and working with external database agencies such as our web platform partners and Salesforce.
Aside from these core duties, from time to time, you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and recording updates, processing invoices, and maintaining and updating team rotas and trackers.
Your Responsibilities
- Delivering the monthly data reconciliation and income reconciliation processes, which include downloading and uploading data files.
- Supporting the Fundraising teams with their monthly income recording and reconciliation.
- Liaising with external agencies and the Finance team.
- Checking for and correcting inaccuracies and updating supporter records.
- Running reports for the Fundraising and Finance teams.
- Maintaining and carrying out regular database processes, including data cleansing.
- Supporting the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user training and being on hand for day-to-day technical support when the Database Coordinator is unavailable.
- Working with external partners (i.e., telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
- Spotting and reporting database glitches and problems.
- Supporting with the ticketing system as a second point of contact in the Database team.
- Contributing to creating a culture committed to the safeguarding of children and adults and compliant with Al-Khair Foundation’s Child Safeguarding and Adults at Risk Policies.
Who You Are
To be successful, you will be:
- Someone who has experience using a Salesforce database to carry out day-to-day tasks and who understands their importance for organisations such as Al-Khair Foundation. Charity/NGO experience would be an advantage.
- Someone with excellent attention to detail and good numeracy skills.
- A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
- Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
- Able to learn new processes and systems swiftly and diligently.
- Able to work under your initiative, take instructions from others, and work well as part of a team.
- Experienced in carrying out administrative tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
- Keen to learn more about the inner workings of database management.
For further information and to apply, please click the 'Apply' button and follow the instructions.
Closing date: 26th May 2024
Our client, a leading London university, is looking to recruit a part time Database Officer to be responsible for managing and maintaining the Development Team's operational platforms and database, which underpins all Development and Alumni activity. This is a temporary role, 3-4 days per week, running for up to 3 months in the first instance. This position may be fully remote, if you are unable to travel to the Chelmsford Campus when required.
This includes the Raiser's Edge NXT database, due diligence platforms and legacy notification platforms. As the Database Officer you will support all University users of the Raiser's Edge database by coordinating installation, providing training and dealing with enquiries, as well as manage and maintain the database, so that it is an accurate and reliable resource for all development and alumni relations activities, including planned interval audits and information cleansing.
To be considered for this role you will need to have the following:
- Significant experience of managing a database
- Experience in conducting research and reporting findings
- Interpreting analytical data and preparation of statistical and other reports
- Working with confidential information
- Experience of using Raiser's Edge
This post is looking to start as soon as possible, so you will need to be available immediately or at short notice in order to be considered.
If you are interested in finding out more information about this new opportunity, please register your interest below and submit your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Who are Habs?
We are a diverse community, and we nurture a global perspective and a deep sense of responsibility for the world in which our pupils will lead and succeed. Our broad curriculum and co-curricular provision prepare pupils for success wherever their passion may take them. Ambition, Curiosity, Courage, and Community are the core beliefs that we stand for here at Habs.
Join our team and unlock your potential!
Role: Fundraising Database Manager
Location: The Haberdashers' Schools, Elstree, Hertfordshire but with hybrid work
This is an exciting time for Haberdashers’ Girls’ School and Haberdashers’ Boys’ School. While they remain largely autonomous institutions with their own cultures and traditions, they are undertaking ambitious joint fundraising and alumni relations activities for the first time in their histories. This effort is led by a small but dynamic development & alumni relations team working across both schools.
Overview
The Fundraising Database Manager plays a key role within the team, with overall responsibility for the administration and oversight of the Raiser's Edge donor/alumni database, gift processing and alumni networking platforms across both schools. Responsibilities include maintaining the integrity of the data and ensuring it is up to date, optimising the database for fundraising appeals, generating reports and queries, providing professional support and training to users, processing all gifts and claiming Gift Aid. The database manager is also responsible for ensuring the department complies with all relevant data protection regulations
You are a motivated and highly organised self-starter, with a knack for methodical problem-solving, enthusiasm for the potential of data to drive effective fundraising and alumni relations, and a meticulous attention to detail. Beyond optimising and managing the database, you will also take the lead in implementing new financial and operational procedures which will make our fundraising and alumni relations work more efficient and effective, and which will be easy for less tech-minded team members to adopt and sustain.
You are comfortable extracting, interrogating and reporting on data to help inform strategy, always looking for ways to use and improve your skills and experience to make an impact. You will have a sophisticated understanding of how to export, import and (where warranted) merge multiple datasets. Finally, you never forget that behind the data are real people, and that ensuring the integrity, accuracy and protection of their data is vitally important, both for them and for the schools.
Location: Borehamwood, 15 miles northwest of central London. A flexible work schedule, including a mix of remote and on-site working, will be possible for the right candidate.
Closing date: 8am on Monday 3rd June 2024 Interviews: Friday 7th June 2024
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The Haberdashers’ Boys’ and Girls' Schools are committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be subject to a Disclosure and Barring Service enhanced check. The post is exempt from the Rehabilitation of Offenders Act 1974 and the School is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.
Haberdashers’ Girls’ School and Haberdashers’ Boys’ School have ambitious plans to build dynamic relationships with their alumni, parents and friends
The client requests no contact from agencies or media sales.
Senior CRM Database Officer
Mencap have a fantastic opportunity in the CRM Database team. We are looking for a Senior CRM Database Officer to work on BAU data process improvements, complex SQL selections, data imports and CRM training. Mencap are seeking a highly skilled database professional who wants to join a vibrant and dynamic team that is passionate about making the UK the best place to live for people with a learning disability. This is an exciting time to join the team, as Mencap are currently in the early stages of a CRM Migration project, to transition from alms NET to Salesforce.
As the Senior CRM Database Officer, you will combine your strong CRM technical and analytical skills with excellent communication skills to ensure that all our internal & external stakeholders are presented with accurate, accessible data. You will work within the Fundraising Operations team (FrOps) providing quality CRM data related support and advice to Fundraising CRM users in line with team service levels and performance targets. In this role, you will identify, implement and write up process improvements; develop & deliver complex data campaign mailing selections & analytics to Fundraising CRM system users for direct marketing purposes; provide support and cover for data import processes and deliver training and procedure guides. You will also maintain and develop our CRM data systems, ensuring our data accuracy & integrity meets all Fundraising compliance standards.
This is a permanent full-time role. We offer flexible working with at least one day per week (Tuesday) based in our London office near Aldgate East, Aldgate and Liverpool Street stations.
At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!
Does the following sound like you?
· Experience in working on data projects, including re-designing and making improvements to complex data processes.
· Strong experience in writing and updating procedure guides.
· Experience in delivering CRM training.
· Ability to interrogate data using SQL and Excel Power Queries.
· Ability to set up and run complex data selections and reporting.
· Clear understanding of various data import processes.
· Proactive, problem solver with a can-do attitude.
· Analytical mindset, with strong attention to detail.
· Excellent communication and interpersonal skills, with ability to support multiple Fundraising teams and manage conflicting priorities and deadlines.
· Strong numeracy and data manipulation skills.
· Experience administering Charity based CRM Systems, such as alms NET and Salesforce Sales & Marketing Cloud.
· Proficiency in MS Office applications.
· Good understanding of GDPR.
We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
· 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
· Service related sick pay when 6 month probation is completed
· Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
· Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
· Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
· Interest free season ticket loans
· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras.
· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
· Free access to round the clock employee assistance program for advice and support
· Quarterly award scheme and recognition at every 5 years through our YouRock program
· Access to award winning training and development
T&C's apply based on contract
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
· providing advice through our help lines and web sites
· campaigning for the changes that people with a learning disability want
Database Manager, 12 Month Contract
Part Time, 21 hours a week
£33,000 - £35,000 pro rata (Take home gross: £19,800 - £21,000)
Environmental Investigation Agency
Hybrid Working offered
Charity People are delighted to be working in partnership with the Environmental Investigation Agency (EIA) to recruit a Part Time Database Manager for a 12 Month Contract. Based in Islington, Central London this role is a crucial position within EIA's Fundraising team.
About Environmental Investigation Agency
The EIA investigate and campaign against environmental crime and abuse. Their focus is the protection of wildlife, forests, oceans and climate. They turn the evidence they gather in the field into hard-hitting reports targeted at authorities who can make a difference, and campaign for new legislation, improved governance and effective enforcement.
The Role
An exciting and varied role, you will come in and work to ensure the smooth running of the gift processing within the department, liaise with Finance for reconciliation of income and expenditure, and manage the fundraising database efficiently and effectively.
Your role will involve the management of the database for the Charity, regular reporting on results from the database, ensure monthly reconciliation of the database with SAGE along with working with the Fundraising team to identify and deliver improvements to the database to ensure the smooth running of processes.
Essential to this role will be data selections and donation processing. This will involve selecting data for appeals, appeal emails and Investigator and Year in Review mailings. You will manage data received from acquisition activity, including lead generation, cash, regular gift and new weekly lottery players and add them to the supporter database.
The Candidate
We are looking for an energetic self-starter with a positive attitude who has strong analytical and excel skills. You should have previous experience of working with a supporter database or CRM (Access Charity CRM would be an advantage but not essential) Furthermore, you should have knowledge of selecting and importing supporter data through bulk imports and exports. Ideally, you will have worked within the Charity or non-for-profit sector, but we do welcome applications from other sectors.
In addition to this, you should be proficient in Microsoft SharePoint and Office 365.
Closing date - Wednesday, 22nd May
Charity People are managing all applications for this role; interested applicants should send their CV in the first instance.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We want to do this because we know greater diversity will lead to even greater results for the charities we work with.
Would you like to join a team committed to empowering individuals facing challenges?
Are you an experienced and passionate individual who is looking for a chance to make a positive impact and contribution to a successful charity?
We are collaborating with a dedicated charity focused on empowering individuals with disabilities to recruit for a Supporter Care and Database Officer.
You will deliver excellent standards of supporter care and be the primary contact for charity supporter enquiries and maintain relational fundraising database (Raisers Edge)
About the Contract:
- Salary: £31,000 per annum
- Hours: Full-time
- Location: Based in Gateshead office
Benefits:
- Competitive salaries
- 'On-the-job' training
- Training for professional qualifications
- Pension scheme
- Flexible working
- Generous annual leave entitlements
- Season ticket loan
- The Employee Assistance Programme
About the role:
As the Supporter Care and Database Officer your responsibilities include (but not limited to)
- Handle supporter enquiries promptly and efficiently, ensuring adherence to service level agreements.
- Maintain high standards of supporter care through comprehensive documentation and periodic review of support processes.
- Aid in delivering personalised stewardship products to enhance supporter engagement.
- Ensure accuracy of supporter data and timely application of amendments.
- Manage Gift Aid declarations and record communication preferences in compliance with GDPR.
- Support implementation of operational plans to optimise fundraising and marketing activities.
- Provide reports on supporter giving to inform marketing decisions.
About you:
- Proven track record of delivering outstanding customer service, with the ability to manage and prioritise conflicting priorities effectively.
- Flexible approach to customer service, consistently exceeding expectations and going the extra mile.
- Familiarity and practical experience with Raiser's Edge, including proficiency in imports and queries.
- Sound working knowledge of MS Excel or MS Access software.
- Previous charity sector experience
- Experience in maintaining accurate databases with attention to detail.
- Strong IT skills and technical proficiency.
- Capacity to handle multiple projects simultaneously, with a focus on efficient workload management.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
In addition to your salary of £43,000 you will benefit from a competitive contributory DC Pension scheme arrangement, great holiday entitlement and numerous other employee benefits, including several salary sacrifice benefits.
- 25 days paid holiday, plus paid Bank Holidays, increasing to 27 days plus Bank Holidays after 3 years
- Home working status with ‘hub’ facilities available if a need to work outside of home – flexibility.
- Annual £200 personal learning & growth award to spend on any learning related activity – hobbies; aspirations etc.
- Free access to specialist counselling on a range of issues – health; financial; lifestyle; well-being; domestic & neighbourly matters.
- Access to a range of employee benefits including – store discounts; boating holiday discounts; holiday purchase scheme.
- 2 days paid volunteering leave, volunteering for local community project work.
At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.
All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.
When you join the Canal & River Trust you become a member of an engaged team working to preserve our heritage for future generations. Come and share your passion and knowledge with a team that makes a difference to millions of people every day.
Supporter Services & Database Officer
Do you have a genuine interest in building and maintaining relationships? Are you keen to contribute to the delivery of effective supporter journeys and be the first point of contact for any supporter enquiries?
Your responsibilities will include maintaining the fundraising database with both personal and financial data and working across staff teams to maximise the high-quality data management and insight which supports the fundraising team’s plans.
Is this role for you?
Ideally, you will have experience of working in a supporter or customer service environment. Experience of working with a CRM database (preferably Raiser’s Edge) to manage supporter or customer information. You will be friendly, confident and able to build relationships with a wide range of stakeholders.
You will be able to make your mark in supporting key projects which are organisational priorities for the coming year and truly make a difference to and enhance the lives of the people the charity supports.
- Full-time, permanent position
- Salary circa £31,000 per annum
- Role based in the Head Office in Gateshead
Benefits:
- Generous annual leave and pension
- Employee assistance programme
- Effective induction and Training in your new role
- The opportunity to develop and grow into a subject matter expert through a defined career pathway
To find out more, please share your CV with me
The deadline for applications (CV and supporting statement) is Wednesday 29 May 2024, with interviews taking place w/c 3 June 2024.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Job Title: Programmes Support Officer
Location: Remote and UK based, occasional travel to UK sites (Cardiff & London) required.
Salary: £22,000 pa
Reporting to: Head of Programmes
Contract type: Full time (35 hours per week)
Pension: Workplace pension
Holiday: 28 days p/a + Bank Holidays
The Programmes Support Officer post will deliver on a range of database tasks and processes using our grant management and project monitoring database. Reporting to the Head of Programmes, the postholder will maintain an accurate and up to date database for the administration and monitoring of grants at Egmont.
You can find out more about The Egmont Trust and our work by visiting our website
The Role
This is a fantastic opportunity for a professional with up to 3 years of experience in administration which includes administering and monitoring databases. The post will provide the Team with accurate, timely and comprehensive data, reports and minutes to support and enable effective grant making and decision making. The post plays a crucial role in supporting the whole Team in the UK and in Africa with the potential for visiting Egmont Partners and projects in southern & eastern Africa.
The successful candidate will be highly IT competent, possess good written communication skills and have a positive attitude and strong desire to help meet the objectives of this small but very effective international development charity. A keen eye to detail, a methodical and analytical mind are critical requirements of the role. The ideal candidate will be young self-motivated, capable of working as part of a team and under their own initiative. Strong IT knowledge and experience in MS Office and data administration are essential requirements of the role.
Flexibility will also be a key attribute. They will be part of a small team who have overlapping responsibilities and support each other in the delivery of Egmont’s strategy. Egmont is a fully remote office environment. As such, candidates from around the UK are invited to apply. We have staff, trustees and other key contacts in Cardiff, London, Lusaka & Harare. Our support staff will need to be flexible and able to work well with a geographically dispersed team.
All applicants should be eligible for work in the UK, you will need to provide appropriate paperwork if you are shortlisted.
To apply, please send or upload your CV and covering statement by the 30th of June 2024
First Interviews on Zoom: 17th & 18th July 2024
Second Interviews in person: 5th August 2024 in Cardiff
The client requests no contact from agencies or media sales.
The Diocesan Safeguarding Team supports parishes and senior clergy to safeguard children and adults who may be at risk of abuse and neglect, and those in abusive relationships.
As a vital part of the safeguarding team, the Training Administrator supports the department through a variety of tasks from the booking and administration of safeguarding training courses run by the Diocese and content management for the training webpages through to the maintenance of the personal safeguarding training record database.
If you have excellent IT skills, the ability to effectively prioritise and manage your workload, matched with a conscientious and flexible approach, then this may be the opportunity for you.
In return, you can expect to receive a generous annual leave entitlement, inclusion in a non-contributory pension scheme and season ticket loan.
Please refer to the Information Pack available on the link below for the full job description, person specification and information on the Diocese.
Main Duties And Responsibilities
Training
- In conjunction with the Diocesan Safeguarding Adviser, facilitate a safeguarding learning and development programme for the diocese aligned with the national church Learning and Development Framework, Church Safeguarding Standards, reflecting the specific safeguarding responsibilities of those in role.
- To administer all lay and clergy safeguarding training run by the Diocese in line with above, in approximately 80 sessions a year. This includes: producing a deadlines document; administers the sessions on Zoom / Teams, posting courses on Eventbrite and operating as content manager for publicity on the Diocesan website.
- To administer bookings for training courses; copy course materials and respond to emails and queries on training matters, ensure compliance of work submission required before and after courses.
- Log entry of all course participants onto a database to ensure each person has a personal safeguarding training record, and each parish has a safeguarding training profile.
General Administrative
- Work with IT and Information and Data Manager position to produce reports for the Diocesan Safeguarding Adviser on safeguarding training issues and trends, and annual statistics represented in charts and graphs for inclusion in the annual safeguarding review.
- Produce quarterly reports on training compliance for Archdeacons and the Diocesan Safeguarding Advisory Panel meetings.
- Helping to organise and minute meetings when the safeguarding administrator is not available/on leave.
- Support the safeguarding team with other tasks and projects as identified by the Safeguarding Administrator or Diocesan Safeguarding Adviser.
If you are interested in applying, please download the full job information pack, which contains the person specification
The client requests no contact from agencies or media sales.
About Kidney Care UK
3.5 million people in the UK have chronic kidney disease (CKD), a diagnosis that can turn your world upside down.
For almost 50 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by this lifelong condition. We continue to provide practical, emotional, and financial support for individuals and their families, while also working with healthcare professionals to improve care services and campaign for change.
Kidney disease can affect anyone and there is no cure. We are here for the young and the old, for those struggling to make ends meet, for families and loved ones. We fight tirelessly, giving our total support, to improve the lives of kidney patients and their families.
We’ve grown significantly over the past five years. But this is just the start – we want to grow our income significantly in the next three years. We have to – there are so many people who need us.
Will you join us and help ensure that no one faces kidney disease alone?
About the role
You will provide key inbound referral management and administrative support to the Money & Energy Advisers and within our Patient Support Services team for kidney patients struggling with their energy and water bills and other costs of living.
To raise awareness of the service and build strong relationships with people living with kidney disease and affected by kidney disease, professionals and other kidney stakeholder groups in your defined geographic region.
Key Relationships
External
• NHS Renal teams including allied health professionals
• Partner organisations
• Statutory services
• Other Money & Advice services
Internal
• Patient Support Services teams (Patient Support & Advocacy, Grants, Counselling)
• Policy team
• Marketing & Communications team
• Fundraising team
Key Responsibilities
• Responsible for the day-to-day administration and allocation of inbound referrals into the Money & Energy Advice service across the region, effectively managing initial contact, appointments and assistance for food / fuel vouchers and other grant service administration.
• Update and maintain manual and computerised database and case management systems and records in accordance with the service’s internal policies/procedures and organisational standards.
• Collate and supply information and correspondence to internal and external contacts in accordance with required deadlines.
• Liaise with referring agencies to improve referral information and the general referral process for patients.
• Act as a gateway to local information and access to:
◌ Kidney Care UK patient grants programme, raising awareness of the programme and supporting applications.
◌ Kidney Care UK Patient Support & Advocacy service, to ensure patients have access to reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice.
◌ Kidney Care UK Counselling service and other appropriate services to meet patients’ emotional and physiological needs.
• Work closely with local Kidney Care UK Patient Support & Advocacy Officers to ensure that patients receive expert advice in all areas of need, with smooth, effective handovers ensuring that patients feel supported and part of the Kidney Care UK ‘family’ at all times.
• Maintain records on the Kidney Care UK database to support service delivery and communications with patients, and to facility effective reporting to Kidney Care UK and to our funders.
• Raise awareness of Kidney Care UK and the benefit of its full range of Patient Support Services amongst people living with disease and affected by kidney disease and professionals across the region.
• Provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity.
• Work in a way that respects the personal, social, cultural and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you.
The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post.
Please view the job description for full details and how to apply.
Closing date: Wednesday 13th March 2024.
Please apply through CharityJob, submitting your CV and a covering letter demonstrating how you would be perfect for this role.
The client requests no contact from agencies or media sales.
About you
We are seeking an organised individual with demonstrable experience in providing professional HR support, and a desire to grow and develop in a varied and interesting generalist role.
You will have a background in HR, and ideally, additional experience supporting in wider business support, such as office administration, IT or operations.
You will need to have good interpersonal skills, and be confident in your IT skills, and have experience using Microsoft Office and a database or People Management software.
About the role
Reporting to the Head of People, the HR Officer will primarily:
- Act as first point of contact on general HR & operational queries for the staff team and administer relevant files and email inboxes
- Champion staff well-being, delivering our staff well-being events and socials, and supporting in the deliver of new well-being ventures
- Support in the recruitment of diverse and effective staff
- Support in the onboarding, training and development of our staff team
- Ensure that the operations contractors, including, cleaning, IT, security and facilities are fulfilling agreed service levels
- Look to where the People team may further develop and improve its processes and support for the staff team and Society, either to improve their own capabilities or those of other staff
Working pattern
35hrs, Mon-Fri | We are currently running a trial of the 4-day work week; staff can opt to work 32hrs over 4 days each week at no loss of salary.
Location
Hybrid | We ask that staff spend at least 60% of their time at our London office.
To find out more about the role, please download the job description and job pack, or visit our website.
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